@kav2001c
I absolutely hate eversafe. That being said both of the following methods have worked for me with suspended accounts....one with email access and one without.
Log into eversafe that then sends the 2FA code via text message. In quick succession (but not too quick as digit boxes to enter numbers are slow) enter an incorrect code. I also check the trusted device box if displayed each time. Once you have entered 4 incorrect codes it will automatically give you the 3 options of text, voice or email.
The first time I tried this method I was unsuccessful then I realized my mistake!! I was waiting for a new code to be sent out and then entering an incorrect code. You want to enter 4 incorrect codes after just the initial 2FA code is texted to you.
The second method that worked which is more random with a little luck of the draw depends on whether you have access to a current or former telus phone that has been provisioned with wifi calling. ( You may also need telus home internet as well as that's what I have.) Put the Sim card of a suspended account in the "telus" device and log into eversafe. I was going to see if I could get the voice call either "live" or by accessing the voicemail. To my surprise I was able to recieve the initial SMS 2FA text.
In addition wifi calling on a suspended account will randomly work. I've tried testing to narrow down what works but it seems random with some phone numbers able to call the suspended account while others get the "US Roaming message" or the "Out of minutes" message when calling or they disconnect immediately. Same with calling out with the suspended account. Random?!!
If you are able to get a voice call keep in mind the voice speaks quickly and usually cuts out the first digit of the 2FA code so you need to listen to the second time when it repeats the 2FA code for you. Have a pen and paper ready or record the call.
Good Luck!
Weirdly darlicious stays logged in but her cat gets kicked out on the regular?!! Go figure?
Public Mobile is Grrrreat! 🐯🐈⬛😁
