$25 account credit

[Nwarakalil]

Hi sir,

I have just activated my sim card, and I was supose to get $25 account credit.

I got a new free public mobile sim card on August 26 from walmart and activated a plan there too. i thought i was supposed to get $25 credit within 72 hours. I checked my account, haven't seen the credit. who should I ask for help? also How coud I use my previous number?.

Thanks for your help

[Pound]

Some people receive the $25 really quickly - the next morning. A lot others do wait a little longer. I wonder whether it's the setup of auto payment that makes the difference. 

[hxj140]

Was the sim activated at Walmart or London Drugs?

I activated three lines on Thursday, August 23 and the $25 credit appeared in all three accounts on Friday morning.

[pakmode]

Yeah, just be patient.  It will appear in due time. 

[stonechucker]

This isn't an issue until August 30th, as you only activated on the 26th.

72 hours is 3 days.  Not 3 hours.

[Effort]

It hasn't been 72 hours yet.

In self-serve, click on "Plan and Add-Ons" and then click on "Change Phone Number". Follow the instructions to transfer your phone number.