240gb promotion

[Stefania21]

I didn't receive the new promotion of 240gb of data, like everyone else has. How do I get this promo? Thanks 

[Stefania21]

Ohh that sucks 😞 ok thanks so much for letting me know! 

[Phil_Adelphus]

@Stefania21   Those of us who joined Public Mobile after January 2022 don't get the bonus because we're already on the points system.

[Stefania21]

I've been with Public for 1.5 years

[Phil_Adelphus]

@Stefania21   How long have you been with Public Mobile?

[Stefania21]

Thank you so much! I will do that now 🙂 

[softech]

@Stefania21 check My account again using Incognito mode just in case it was browser cache and you are not seeing it

if still not see the bonus, please check with PM support

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
    Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Log In", finally click "Click here to submit a ticket ↗" 
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there