200MB Add-On - Not Working

[drambeau]

Hi,

I just purchased the 200MB add-on for $10 (and completed the two-step process of adding funds, and then purchasing the add-on), however my mobile phone is still re-directing any wepage to http://publicmobile.ca/en/on/zero-balance.  That page itself isn't even loading.  Do I need to do anything else in order to activate the added 200MB?

[drambeau]

Solved!

[shartomjam]

Glad you were able to get it working. 

[drambeau]

I actually just read previous posts, and turns out that power-cycling my phone activated the add-on; that extra step should be noted when purchasing the extra data to same people time.  Thanks!

[CaNuCk07]

Did you reeceive any texts saying the add-on had been added?

If you compelted the two step process and its still not working, then you should probably reach out to a moderator for help.