01-23-2024 12:55 PM
I have already reported this to Public Mobile's support team last August 2023 and also again today as it has not been fixed.
The downloadable receipts have these 2 things wrong with them that I have listed below:
1) Receipt is spelled wrong and "YOUR RECIEPT" should be fixed to "YOUR RECEIPT"
2) In the address, the City is missing and only shows BC with the postal code
I have provided a sample invoice (I removed all personal info) as I am sure everyone is experiencing the same 2 issues with receipts.
Solved! Go to Solution.
01-23-2024 01:04 PM
I already did and mentioned that I did in my original post. This was an FYI message only.
01-23-2024 01:02 PM
HI @giaboni
we are just customers here, so you need to get this to proper support agent and have them to escalate
please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437