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2 issues with downloadable Receipts

giaboni
Good Citizen / Bon Citoyen

I have already reported this to Public Mobile's support team last August 2023 and also again today as it has not been fixed.

The downloadable receipts have these 2 things wrong with them that I have listed below:

1) Receipt is spelled wrong and "YOUR RECIEPT" should be fixed to "YOUR RECEIPT"

2) In the address, the City is missing and only shows BC with the postal code

I have provided a sample invoice (I removed all personal info) as I am sure everyone is experiencing the same 2 issues with receipts.1.jpg

2 REPLIES 2

giaboni
Good Citizen / Bon Citoyen

I already did and mentioned that I did in my original post.  This was an FYI message only.

hTideGnow
Mayor / Maire

HI @giaboni 

we are just customers here, so you need to get this to proper support agent and have them to escalate

  please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437      

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