09-09-2017 08:09 AM - edited 01-04-2022 02:36 PM
Hi,
I started US roaming 10 days ago and it has finished now,
however i tried to go into selfserve and add more, it did not show me options this time. It gave me US Talk & Text bundle for $15 only and no DATA options.
I purchased another $15 option to use and now i dont think i have DATA...
i need DATA it's very important to survive in the US, please advise me asap! @Jeremy_M
09-09-2017 06:06 PM
Because of the way the US add-ons start immediately on purchase, the option to repurchase is blacked out until the first purchase expires on time. It's a shortcoming of the system in not allowing the customer to set the start time. Doing so would allow multiple purchases. Contacting the mods is the way forward as suggested.
09-09-2017 10:42 AM - edited 09-09-2017 11:00 AM
Is your 10 days over. Or are you on day nine?
If data is finished early I think you need mods to add the plan early. Add enough funds then message the mods and ask them to add the addon
[edit] i misread your original post i think you need to get mods invoved to change your 15 $ addon to the data addon.
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