08-07-2020 01:54 PM - edited 01-05-2022 12:43 PM
Hi,
I have recently joined Public and have used one of my friend's referral code. But $10 bonus is not showing in my rewards section ?
Thanks
Solved! Go to Solution.
08-07-2020 10:05 PM - edited 08-07-2020 10:06 PM
@pame that's great! welcome to pm!
08-07-2020 09:56 PM
I didn't receive the $10 credit after the required 72 hours and I contacted the Moderator team and they were able to fix it quickly.
08-07-2020 02:38 PM
@mayank646 wrote:Does that mean it will be credited in the next billing cycle ?
$10 will be deducted from your 2nd month's bill. As well as $2 if you are on autopay. With an additional $2 from your 1st month's bill if you signed up for autopay.
Welcome!
08-07-2020 02:19 PM
@mayank646 No, you will get it in this cycle. Just wait for 3 days after your registration here. You will see it the reward after that.
08-07-2020 02:14 PM
@mayank646 wrote:Does that mean it will be credited in the next billing cycle ?
As others have mentioned, it will take up to 72 hours. If you haven't used that $10 balance for anything when the next renewal comes around, that $10 will reduce the amount that needs to be paid for your plan.
08-07-2020 02:11 PM
Does that mean it will be credited in the next billing cycle ?
08-07-2020 01:58 PM
It can take up to 72 hours to appear in your account.
08-07-2020 01:57 PM - edited 08-07-2020 01:59 PM
@mayank646 wrote:Hi,
I have recently joined Public and have used one of my friend's referral code. But $10 bonus is not showing in my rewards section ?
Thanks
The $10 credit isn't considered a reward by Public Mobile, and as such, will not appear in the rewards section. It will be desposited directly into your account balance.
08-07-2020 01:56 PM
Welcome to PM @mayank646 the $10 one time credit is usually credited to your self service account within 72 hours. Stay safe.
08-07-2020 01:56 PM - edited 08-07-2020 01:59 PM
@mayank646 wrote:Hi,
I have recently joined Public and have used one of my friend's referral code. But $10 bonus is not showing in my rewards section ?
Thanks
It takes up to 72 hours for the reward credit to show up.