cancel
Showing results for 
Search instead for 
Did you mean: 

$10 Referral Not Showing in MyRewards

mayank646
Good Citizen / Bon Citoyen

Hi,

 

I have recently joined Public and have used one of my friend's referral code. But $10 bonus is not showing in my rewards section ?

 

Thanks

10 REPLIES 10

gpixel
Mayor / Maire

@pame that's great! welcome to pm!

 

pame
Great Neighbour / Super Voisin

I didn't receive the $10 credit after the required 72 hours and I contacted the Moderator team and they were able to fix it quickly.


@mayank646 wrote:

Does that mean it will be credited in the next billing cycle ?


$10 will be deducted from your 2nd month's bill. As well as $2 if you are on autopay. With an additional $2 from your 1st month's bill if you signed up for autopay. 

 

Welcome!

@mayank646 No, you will get it in this cycle. Just wait for 3 days after your registration here. You will see it the reward after that.


@mayank646 wrote:

Does that mean it will be credited in the next billing cycle ?


As others have mentioned, it will take up to 72 hours. If you haven't used that $10 balance for anything when the next renewal comes around, that $10 will reduce the amount that needs to be paid for your plan.

mayank646
Good Citizen / Bon Citoyen

Does that mean it will be credited in the next billing cycle ?

Triguy
Mayor / Maire

It can take up to 72 hours to appear in your account.


@mayank646 wrote:

Hi,

 

I have recently joined Public and have used one of my friend's referral code. But $10 bonus is not showing in my rewards section ?

 

Thanks


The $10 credit isn't considered a reward by Public Mobile, and as such, will not appear in the rewards section. It will be desposited directly into your account balance.

gblackma
Mayor / Maire

Welcome to PM @mayank646 the $10 one time credit is usually credited to your self service account within 72 hours.  Stay safe. 

JoyLuck
Mayor / Maire

@mayank646 wrote:

Hi,

 

I have recently joined Public and have used one of my friend's referral code. But $10 bonus is not showing in my rewards section ?

 

Thanks


It takes up to 72 hours for the reward credit to show up.

Need Help? Let's chat.