@JemZee the system is pretty good after 72 hours. I am a little surprised that it didn't show up in your account. If you haven't do submit a ticket in...granted it is the holidays, so you may not get much support until the new year. For some companies, they do a mandatory lock-down, I know my wife's company and my old company used to do that! Even though I would rather work on those days as it's super quiet, and my days off on another day!
But, 30 days is alot...granted, it may have been already applied, and when you did autopay, it might even used the $10 credit for a payment already...hence why you may not see it on your account anymore.
Do look at the Payment history though to confirm.
Also, in the overall payment, if you see that 'Refer-a-Friend' is at -$1.00 ... then you know it likely got applied, and the $10 likely was used up.
