1 year Warrenty

[mayfsw]

I would like to see if my phone is still under warranty.

[computergeek541]

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@esjliv wrote:

@computergeek541 - interesting that is the case, even it just for Telus. Are you saying this would be the case for public mobile also, or just Telus?

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Yes, I'm saying that as Telus sees the Public Mobile CPO devices as Telus devices. The moment that a customer starts using a Public Mobile SIM card in one of these devices, the Telus warranty information gets updated. 

[softech]

@esjliv   For PM as well, as the PM's CPO program is pretty much tagged on Telus, that's why we use the Telus Warranty check  

[esjliv]

@computergeek541 - interesting that is the case, even it just for Telus. Are you saying this would be the case for public mobile also, or just Telus?

[computergeek541]

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@softech wrote:

@esjliv   One of the Oracles mentioned that, except I don't remember who  🙂

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If the phone doesn't start getting used right away (I assume on with a Telus service), the warranty expiry date gets extended to reflect that the warranty start date was the first day of use.  

[softech]

@esjliv   One of the Oracles mentioned that, except I don't remember who  🙂

[esjliv]

@softech is the warranty really from the date you start using your phone? I would think it is the day it is delivered to the customer; but I don't know, I never had to go through this warranty.

And, neat link to find out the warranty. 

It is valid for Public too?...If So, this is where the relatives work together @hairbag1 - 😆. re: you comment about a poor relative on another post.

[softech · Accepted solution]

@mayfsw   

AFAIK, warranty starts from the day you first starting using the phone

you can use the Telus CPO Warranty check to confirm the warranty expiry date

https://www.telus.com/en/mobility/services/warranty-lookup