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Great Neighbour / Super Voisin

sim card change

I curently have a Samsung android phone with a large mobile SIM card but I wish to change to an IPhone with the smaller mobile SIM card. How do I obtain one?
Mayor / Maire

Re: sim card change

@Rickdeschenes,

 

Public Mobile does not have stores.

 

The fastest way is to have your actual SIM card cutted to the new size of your phone. Some shops do it for you with a precision cutter.

 

 

OR

 

 

How to request a FREE replacement SIM card by email ?

 

 

Click on this link : https://publicmobile.ca/en/on/contact-us

 

Then, at the bottom right of the page, click on "Email away" button.

 

  - Choose ""

  - Choose ""

  - Choose ""

  - Choose "

 

 

 

 

Important: Make sure you provide us a full mailing address, an alternate contact number, and the size of the SIM card (Nano/Standard/Micro) needed. Is should look like this:

 

Replacement SIM.png
 
All SIM card replacement orders will be processed within two business days, but it may take up to 7 business days to receive your new SIM.

 

If you did not receive your SIM card within the timeframe, please check your mailbox before sending us an email.

 

 

 

Once you receive your replacement SIM card, you have to update your SIM card number on your account by login to your self serve account, then click on "Change SIM card number"

 

 

 

Great Neighbour / Super Voisin

Re: sim card change

They are in "beta" mode or something so I can't seem to get a SIM card that way,

you can cut the things to size?
Town Hero / Héro de la Ville

Re: sim card change

@Rickdeschenes

What happened when you tried the steps @Cyber posted?

Mayor / Maire

Re: sim card change

@Rickdeschenes,

 

I posted you the official way to obtain a replacement SIM card.

 

Great Citizen / Super Citoyen

Re: sim card change

yes you can cut to size, I recommend a flea market or an independant cell phone shop. If you aren't in a hurry order a sim cutter off eBay its not too expensive and you can do it yourself.

Deputy Mayor / Adjoint au Maire

Re: sim card change

^Its actually a lot easier to cut with scissors then with a Sim cutter. I have a Sim cutter which I never use. Sim cutter leaves the sides rough which you then have to file where with scissors it's a piece of cake.
Deputy Mayor / Adjoint au Maire

Re: sim card change


@Rickdeschenes wrote:

you can cut the things to size?

Why do you think it's Rocket Science? By looking at the sim you can tell the actual metal part is the same for all sims, its the side that are bigger so you simply cut it to make it fit.

Great Citizen / Super Citoyen

Re: sim card change

@chukdefatey

 

You do not need to belittle someone for not knowing something you presume is "common knowledge" get off your high horse this community is to help educate clients by sharing our knowledge not ridicule them. @Rickdeschenes Please know not all members are here to be pompous, feel free to come back with questions a majority of members won't talk down to you and can provide a lot of adaquate advise.

Deputy Mayor / Adjoint au Maire

Re: sim card change

^OK Newbie, I don't think it was belittling at all. It was eduatucating someone.