@JDT wrote:
Lots of discussion around migrating to Koodo using their latest offer. I had question regarding the process of porting your number when using one of these offers.
When you receive the new Koodo SIM, does that SIM have a temporary number from Koodo, and then you have to port your PM number over to it? Or does Koodo somehow automatically port your PM number over to the new Koodo SIM?
You're given a temporary number. When you order online, these sim cards are often activated before you even receive it (and you're even paying for the service before you even receive your phone and/or sim card order, but I'm sure Koodo customer service will adjust those charges if the package takes more than a couple of days to arrive). Since the sim cards are (usually) active while in the mail (or with the courier/shipping company), Koodo must activate these services with a temporary phone number. They can't just activate with and port your number over to Koodo (and make it so that you don't have a working phone). That would be irresponsible of them.
I did order from Koodo in the past for a migration offer but ended up backing out, but I can tell you that even if you tell the online system during ordering that you will be porting a number in, that doesn't happen until after you receive your sim card, set up an online account, and then otherwise tell Koodo to start the number portability process. You should be fine, unless Koodo does something silly with your order to mess it up.
But as mentioned by Luddite, you could always tell the online order system that you want a new phone number. Then, port in later after everything is all set.
