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Great Neighbour / Super Voisin

Re: iPhone Update and APN settings

Iphone 6s here and all I can chance is the personal hotspot APN, none of the other fileds are showing

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Deputy Mayor / Adjoint au Maire

Re: iPhone Update and APN settings


@lili1 wrote:

Iphone 6s here and all I can chance is the personal hotspot APN, none of the other fileds are showing


 

You don't need to (can't) set the cellular data APN directly through the settings options on an iPhone.  The APN is configured automatically through the carrier profile.  Which version of iOS are you running, and what's the Carrier profile?  You can find both of these under Settings --> General --> About -- iOS shows up as Version, and Carrier profile shows up as Carrier (should be Public Mobile 35.0 as of this writing, if you're on iOS 12.1 or 12.1.1).  Also make sure you don't have a configuration profile (often installed by a corporate IT department) that could interfere with your APN setting -- check by going in Settings --> General and then scrolling all the way down to the bottom.  Just below the VPN line, you might see "Profile"... if present, go in and see if any profiles look foreign, and possibly remove them to see if this restores your cellular data (assuming you're allowed to).

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Great Neighbour / Super Voisin

Re: iPhone Update and APN settings

Had trouble with this when I joined PM. I searched through a number of threads (new and old) before I was able to get it to work. Here's what I did.

 

1. On your iPhone go to www.unlockit.co.nz/unlockit/

2. Click 'Create APN'

IMG_6334.jpg

 

3. Change Settings to 'Canada' and 'Public Mobile' then click 'Create APN'

IMG_6335.jpg

 

4. If warning box appears click 'Allow'

IMG_6336.jpg

 

5. Click 'Install' to complete APN profile.

IMG_6337.PNG

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Great Citizen / Super Citoyen

Re: iPhone Update and APN settings

this didn't work for me

 

 

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Great Citizen / Super Citoyen

Re: iPhone Update and APN settings

One way or the other we got it working ... Thanks for the support

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Great Citizen / Super Citoyen

Re: iPhone Update and APN settings

  • this didn't work for me


    @rdd wrote:

    Had trouble with this when I joined PM. I searched through a number of threads (new and old) before I was able to get it to work. Here's what I did.

     

    1. On your iPhone go to www.unlockit.co.nz/unlockit/

    2. Click 'Create APN'

    IMG_6334.jpg

     

    3. Change Settings to 'Canada' and 'Public Mobile' then click 'Create APN'

    IMG_6335.jpg

     

    4. If warning box appears click 'Allow'

    IMG_6336.jpg

     

    5. Click 'Install' to complete APN profile.

    IMG_6337.PNG


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Mayor / Maire

Re: iPhone Update and APN settings

Glad you got it going.

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Retired Oracle / Oracle Retraité

Re: iPhone Update and APN settings

I guess you don’t know what fixed it. Maybe a software update?

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Great Citizen / Super Citoyen

Re: iPhone Update and APN settings

We tried three things at least.

https://www.youtube.com/watch?v=rm6kW6Z4g5s

A Youtube..  What's new in ios

 

RDD's  www.unlockit.co.nz/unlockit/

 

 

 

when we went back and turned on the data again .. it worked... big relief as I was helping a non-tech relatively new member

 

Yay community!

 

 

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Good Citizen / Bon Citoyen

Re: iPhone Update and APN settings

the APN may be cofirgured automatically but for some iphone users such as myself,

we only have APN settings for "personal hotspot". not even unlockit.co.nz works 😞

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