03-06-2024
11:07 AM
- last edited on
03-09-2024
12:32 PM
by
ShawnC13
Hey Community,
We have an important announcement to share with our subscribers who are currently enrolled in our old Rewards program.
We’re making changes to our rewards program and are sharing how these changes impact some of our subscribers. Starting in May, we’ll be retiring our old Rewards program and moving all subscribers to our Public Points™ program.
We launched the Public Points™ program in January 2022 to provide our subscribers with more ways to earn and spend rewards, with greater flexibility. As part of our commitment to continuously evolve our products and services, it's time to retire our old Rewards program and shift our focus on enhancing our Points program.
To show our appreciation for your continued loyalty, subscribers on our old Rewards program will receive a special thank you. We'll send you a text message when it has been added to your account by March 31st.
We’re excited to continue providing you, our valued subscribers, more opportunities to earn and spend rewards with Public Points™ moving forward.
To learn more about your move to Public Points, check out our FAQ here.
The Public Mobile Team
04-11-2024 10:01 AM
@eyes With respect - this is an interesting turn of events. Today, you’re embracing the “advertising competitors to PM on PM forums”. Yesterday (in large red font no less) you stated “it didn’t seem right”. What a difference 24 hours can make.
04-11-2024 09:56 AM
@eyes wrote:But in fairness the following PM. plan at 5G is hard to beat——>
HI @eyes I would have to agree with that. But some members here are so mad at the legacy rewards decision and they just want to leave even they might be paying more, getting less service and they even consider unreliable network.
04-11-2024 09:51 AM
04-11-2024 09:50 AM - edited 04-11-2024 09:51 AM
04-11-2024 09:13 AM
@eyes - No Name mobile was just introduced yesterday:
https://mobilesyrup.com/2024/04/10/no-frills-data-plans-no-name-mobile/
04-11-2024 08:58 AM - edited 04-11-2024 08:58 AM
@EQMO88 - Bell & TELUS share towers - so
Bell = Bell, Virgin, Lucky, PC Mobile, No Name Mobile
TELUS = TELUS, Koodo, Public, DCI Wireless.
Rogers can roam on TELUS / Bell towers but only when there is no Rogers Service.
04-11-2024 08:55 AM
Thanks for the point. I felt the pricing was good, even though I don't need much data. Fwiw, I have found that Telus network (PM's network) has been the most complete in Canada
04-11-2024 08:53 AM
@G_Pomzz - I was about to port one of my numbers to Freedom in February until I saw this great deal, while I was in Banff. I was super excited to finally match Freedom until I saw it was new activations - but then it was lifted later on.
My cell service is 4 bars and crystal clear voice and max data speeds.
04-11-2024 08:51 AM
I see. Will you be leaving to a new provider? Any suggestions?
04-11-2024 08:43 AM
@zaku Good Point
Aside from Freedom, (with less coverage than PM) I haven't found any other providers that can match the $34.00, 50GB, Canada wide + free USA roaming plan I currently have.
For those who do not need that much data, live in a major metropolitan area, never travel to the USA, and just want a bare bones plan, yes there may be better offerings than PM currently has. For myself, although I'm not happy with the reduction in the rewards, it's not a deal breaker for me.
04-11-2024 08:42 AM
I have been a loyal customer for almost a decade. I was assured when I started that my benefits were guaranteed as long as I remained a customer. I understand changing the plans, not adding any more benefits, and not extending the old benefits to new customers. But the promise I had was that I would not lose those benefits. If that promise is broken, I will be gone. There are other deals out there now. Let me add that giving me temporary data, while I'm not even using the data I pay for, is not helpful. It is insulting.
04-11-2024 08:21 AM - edited 04-11-2024 08:32 AM
No name offers $34 for 60GB but no MMS or US roaming.
Fizz offers $33 for 40GB.
So for us PM people on $34 50GB plan. Neither are a good replacement? I guess that's why PM isn't worried.
04-11-2024 08:14 AM
@EQMO88 wrote:Oh wow, what a big difference. Does Community rewards make up for it? We have to be more active then, no?
Ittl help. But it may be more competitive after the changes
04-11-2024 08:13 AM
Oh wow, what a big difference. Does Community rewards make up for it? We have to be more active then, no?
04-11-2024 08:05 AM
@EQMO88 wrote:Can anyone clarify how much worse this current program is in comparison to the old one? I thought it was good
Instead of $8 a month (after tax) you get $10 a year
04-11-2024 08:04 AM
Can anyone clarify how much worse this current program is in comparison to the old one? I thought it was good
04-11-2024 06:24 AM
Why are some complaints moving forward with CCTS while others are not?
04-11-2024 03:16 AM
I do not want to switch. It cost more with the new system and I don't need the data that's only lasting 6 months.
04-10-2024 11:30 PM
04-10-2024 11:14 PM
They're giving PM some competition. Their $19 plan is better than PM's $25 plan.
04-10-2024 10:36 PM
> > Rogers owns freedom now
> Rogers does not own Freedom.
https://en.wikipedia.org/wiki/Freedom_Mobile does talk about "the sale of Freedom Mobile to Québecor, parent of Vidéotron"
Fizz = Videotron too, who are quite tight with Rogers too... https://en.wikipedia.org/wiki/Vid%C3%A9otron
I'm confused. Does this mean there's NO actual independent carriers or MVNOs in Canada any more?!? 😮
04-10-2024 10:02 PM
That is where I will be going
04-10-2024 09:03 PM
@hkjhkj - Some of us just sit on this platform monitoring / searching the web & then when there is a question it will notify them (Dunno how to do that just yet.)
But most of us that are helping are sometimes happy to get paid a little bit and are doing this as a hobby.
04-10-2024 08:44 PM
hi @hkjhkj it is just PC mobile in disguise..LoL
04-10-2024 08:33 PM
removed 21 spam messages by the same member all saying the same thing
04-10-2024 07:16 PM - edited 04-10-2024 07:17 PM
hi @IanP
great idea!!
Unfortunately we are not in a position to negotiate a seperation agreement. You choices are just ..take the Points reward deal or leave
Stop dreaming for bargaining more than that
04-10-2024 07:11 PM
hi @HALIMACS a lot of them think their action are urting Telus. But with a multi billion business, it's always the consumers themselves got hurt.
04-10-2024 07:04 PM
I thought joining the points reward program was optional, so I'm not happy now that it's made mandatory suddenly. It's not about the amount of savings but customer trust that is being broken.
04-10-2024 06:18 PM
@RetiredGuy1 wrote:@abtest I didn’t realize that. It seems odd since Fizz is owned by Videotron? Do you still have the same plans available only at a higher cost or are some of those plans not available in QC at all?
@RetiredGuy1- Seems to be the same plan builder, but with different prices.
04-10-2024 06:17 PM
Regrettably, some people are reacting emotionally by taking measures they feel are ’getting back’ at Public Mobile, like: