11-05-2018 01:44 PM - edited 12-13-2018 09:12 AM
*This offer has been extended to January 1, 2019.
*This offer is online-only.
*Online SIM delivery may be longer than usual until Canada Post rotating strike has ended. For the time being, we recommend you pick up a SIM by visiting one of our retail partners. To find your nearest participating retail partner, click here.
Hey Community,
From November 15th, 2018 until January 1st, 2019, you and your friend can each get a $25 credit when you refer them to Public Mobile and they activate online.
Get the full scoop below.
Taking advantage of this promo is easy. Just follow these steps:
As a Public Mobile customer you need to:
Your friend will need to:
FAQs and terms and conditions are below. Happy referring!
-Public Mobile Community team
FAQs:
Refer a Friend Promotion FAQs
Terms and Conditions
Referral sender (current Public Mobile customer) |
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Referral receiver (your friend) |
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OTHER
TELUS assumes no responsibility for lost, delayed, damaged or misdirected referrals or communications or for any failure of the website, for any problems or technical malfunction of any computer online systems, servers, access providers, computer equipment, software, failure of any e-mail or referral to be received by TELUS on account of technical problems or traffic congestion on the Internet or at any website, or any combination thereof including any injury or damage to your (or any other person's) computer related to or resulting from this program. TELUS reserves the right, at its sole discretion, to change, cancel or suspend this program should a virus, bug or other cause beyond the reasonable control of TELUS, corrupt the security or proper administration of the program or for any other reason. Referrals are subject to verification and will be declared invalid if they are illegible, unintelligible, falsified, altered or tampered with or unlawful in any way. Referrals submitted by unauthorized means will be disqualified. In the event that it has been determined that a referral has been made in a manner not sanctioned by these terms, you and all of you referrals will be disqualified from this program and any referral credits that have been awarded will be deducted. You agree to abide by the terms of this program and the decisions of the TELUS team, which are final. This program is subject to all applicable laws and regulations.
TELUS may end the promotion or change any of the terms at any time, without notice and without obligation to award any promotion.
PRIVACY
12-12-2018 01:14 PM
@Errn, I rarely have an issue with Public Mobile. It's the shared Telus and Bell network across the country, so if you're near either company's tower, you have great service.
I'll tell you frankly, the lack of any voice help is a deterrent for a lot of people, and the private message to the Moderator_Team for support while good and correct, it's flaw is the volume of issues get rather large, and response times are delayed for days at a time.
The online forum (the community) can assist greatly, and often can get you on your way quickly.
If you're on call for your job, because you depend on this device for communication, be prepared, and have a backup contact method available. Do not rely on a single device.
12-12-2018 01:01 PM - edited 12-12-2018 01:02 PM
Personally ive had no issues..autopay and credit card related payment issues seem to be the biggest issue...myself i always keep a balance in my account to cover the plan cost and so far so good..
12-12-2018 12:20 PM
Hey, I recently came back to PM after years of having no phone. I attampted to use Fizz but their telecom company is a literal garbage fire. Could you elaborate on glitches you are experiencing with PM? I want to have an indea of what to expect as my job is on-call.
Thanks!
12-12-2018 12:16 PM
@Errn..when did they register at PM? Takesupto 72 hrs at times to show up..and of course they did it online?
12-12-2018 12:12 PM
I used my friend as a referral but I don't see the 25$. Just 2$ for autopay.
12-11-2018 07:51 PM
You can get the sim from Walmart and activated the account online by yourselves at home, not by the store.
12-11-2018 04:35 PM
I know but sadly to say that this 25$ cashback offer is only valid for online purchases, i already bought one new connection from wallmart and i even havnt got 25$ reward nor my friend got it either. So to avail that 25$ rewards u have to go via online process.
12-11-2018 04:30 PM - edited 12-11-2018 04:39 PM
@chiranjit wrote:My friend is interested with the offer. But she wants to get the sim card immediately. But this offer is not valid for offline purchase of sim from Walmart. Right? Then how can she get it?
Some Walmarts will sell just a SIM card. If you just buy a SIM card without activation, you can activate at home online and will qualify for this offer. You can also get a sim at WOW Mobile and The Mobile Shop.
12-11-2018 04:25 PM
Go to London Drugs and ask for a SIM.
12-11-2018 04:23 PM
My friend is interested with the offer. But she wants to get the sim card immediately. But this offer is not valid for offline purchase of sim from Walmart. Right? Then how can she get it?
12-11-2018 11:28 AM
Write a private message to the @CS_Agent through your account. Be sure to include your account info, including PIN, as it makes the process a lot easier! They are taking note of which outlets make it difficult to purchase SIMs, but that’s probably not going to help you right now, if you still haven’t got your SIM. They actually extended this promo to allow for the Canada Post strike.
12-11-2018 11:22 AM
It definitely isn't fair
I don't have a London drugs near by
How do I go about messaging public mobile? Thanks
12-11-2018 11:19 AM
@Nwelsh2398, it’s not fair, but it’s Walmart policy, which apparently disregards the individual policies of carriers like PM. Some Walmart’s will still sell you the SIM cards; most won’t. Very frustrating. Other users on this forum have had better luck at places like London Drugs.
PM doesn’t have a call centre, so your only complaint option is through a private message.
12-11-2018 11:05 AM
I went into my local walmart and they refuses to sell me the sim card separately so I couldn't activate online . How is this fair? From the postal strike I had no choice but to go into the store.
Is there a contact number for public mobile. I don't see the fairness
12-10-2018 07:16 PM
Is there a delay on this promo? It's been a few weeks. I've had 1 email from a moderator that said they'd help - but that was a week ago. 😕 The issue seems to be my referral friend had a ported number from Koodo, but has been a PM for awhile. Would love to see this fixed!
12-09-2018 01:19 AM
@gun_veer, you might want to start a new thread for this kind of problem in the future.
To answer your question, this promo was for online activation only. In store activations do not qualify, unfortunately.
12-09-2018 01:03 AM
I havnt got any rewards of 25$ for reference in store??
12-08-2018 07:47 PM
12-08-2018 02:53 PM
Well I read that before I when to the store for the SIM car, then the store told me they can do that for me without problem but they were wrong. Can I cancel the transaction then reactivated it by myself?
12-08-2018 02:28 PM
@smartjag29 wrote:How's it done, do I tell you my friends name or the other way round?
You could start by reading the actual announcement = the first post in this thread? All the information is there. Emphasis is that you NEED to activate yourself, at home and NOT in the store.
12-08-2018 02:19 PM
How's it done, do I tell you my friends name or the other way round?
12-08-2018 12:34 PM
Thanks for the advice, Still learnign how this Community work.
Sent a message to Moderator_Team just now.
12-08-2018 11:59 AM
You can try to contact moderator via private messaging. Explain your situation and see what happens. Hopefully, they can help. No Guarantees though.
12-08-2018 10:01 AM
I was at Walmart to get a sim for the promo myself, Walmart people told me they can get do that for me and still get the $25 credit promo so I did that in store. Now I didn't get the $25 credit and the new account only gets $10 credit. Anything can be done to get the $25 credit for both?
12-08-2018 09:19 AM
Alan really happy to see this promo back as it was highly asked for and looked forward to, but I think timing is wrong. We need to get the current wait times down back to a normal 2-4 hours not 2-4 days (or longer) and I think it should be for a little longer may be upto January 1 2019 (As a start of the new year). And also can it handle a large increase in activations without putting extra pressure on the moderator resources?
12-08-2018 09:16 AM
So it is only upto December 16?
Will this be still available till January 1 2019? Because I have a friend who is going to come to Halifax and I could refer to him then.
12-06-2018 09:46 PM
no it shows up within 72 hours, as long as they entered your number as a referal
12-06-2018 09:43 PM
I've recommended a friend today, so do we need a code to get $25 rebate?
12-06-2018 05:00 PM
@romik_D wrote:I referred my partner today but nether 2 of us got the 25$.
I put my number while registering him. What should I do now?
It usually takes up to 72 hours for the credit to show in your account. Please note, this $25 credit is only for ONLINE activations, not in-store activations.
12-06-2018 04:52 PM
I referred my partner today but nether 2 of us got the 25$.
I put my number while registering him. What should I do now?