11-05-2018 01:44 PM - edited 12-13-2018 09:12 AM
*This offer has been extended to January 1, 2019.
*This offer is online-only.
*Online SIM delivery may be longer than usual until Canada Post rotating strike has ended. For the time being, we recommend you pick up a SIM by visiting one of our retail partners. To find your nearest participating retail partner, click here.
Hey Community,
From November 15th, 2018 until January 1st, 2019, you and your friend can each get a $25 credit when you refer them to Public Mobile and they activate online.
Get the full scoop below.
Taking advantage of this promo is easy. Just follow these steps:
As a Public Mobile customer you need to:
Your friend will need to:
FAQs and terms and conditions are below. Happy referring!
-Public Mobile Community team
FAQs:
Refer a Friend Promotion FAQs
Terms and Conditions
Referral sender (current Public Mobile customer) |
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Referral receiver (your friend) |
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OTHER
TELUS assumes no responsibility for lost, delayed, damaged or misdirected referrals or communications or for any failure of the website, for any problems or technical malfunction of any computer online systems, servers, access providers, computer equipment, software, failure of any e-mail or referral to be received by TELUS on account of technical problems or traffic congestion on the Internet or at any website, or any combination thereof including any injury or damage to your (or any other person's) computer related to or resulting from this program. TELUS reserves the right, at its sole discretion, to change, cancel or suspend this program should a virus, bug or other cause beyond the reasonable control of TELUS, corrupt the security or proper administration of the program or for any other reason. Referrals are subject to verification and will be declared invalid if they are illegible, unintelligible, falsified, altered or tampered with or unlawful in any way. Referrals submitted by unauthorized means will be disqualified. In the event that it has been determined that a referral has been made in a manner not sanctioned by these terms, you and all of you referrals will be disqualified from this program and any referral credits that have been awarded will be deducted. You agree to abide by the terms of this program and the decisions of the TELUS team, which are final. This program is subject to all applicable laws and regulations.
TELUS may end the promotion or change any of the terms at any time, without notice and without obligation to award any promotion.
PRIVACY
11-29-2018 09:43 PM
@Louis1993 wrote:She singed up on the 25 and some one helped set up online at Walmart and she said we would receive the 25 credit and still is not showing. She put my number in the reference part as well.
The WM rep tricked her in using WM computer. Since the WM rep was login to PM,her activation will be treated as in-store activation.
Nothing you can do now. She will get $10 referral credit within 72 hours. You will get $1/30 days cycles as long as her PM account is active.
11-29-2018 09:37 PM - edited 11-29-2018 09:49 PM
@popping wrote:
Online activation is $25 for you and her account. In-store activation is $25 for her.
I think it's just the regular $10 in-store for her. Typo? You know this 🙂
Corrected.
11-29-2018 09:33 PM
It was still online tho she said. I specifically asked her that and she said it would be applied to my account.
11-29-2018 09:30 PM
There is your problem...she signed up in walmart...not online
11-29-2018 09:29 PM - edited 11-29-2018 09:45 PM
@Louis1993 wrote:My girlfriend singed up for public mobile and she put me down in the referral as I am also a member of public mobile and we both have not received the 25 credit on either of our accounts and it sucks because cant tall to no one ever so its frustrating. You guys should have a person talk to. And if some one could please get back to me about the credit I would appreciate that kinda the whole reason I singed her up and she switched over was because we would get the credit to our account and it never happened again
It takes about 72 hours for the referral credit to be added to your accounts. Online activation is $25 for you and her account. In-store activation is $10 for her.
11-29-2018 09:29 PM
Got that part....when though and did you do it online???
11-29-2018 09:28 PM
She singed up on the 25 and some one helped set up online at Walmart and she said we would receive the 25 credit and still is not showing. She put my number in the reference part as well.
11-29-2018 09:27 PM
So I singed up for public mobile and referred my spouse to the public and we both never recieved the 2t credit kinda why I singed her up is so we both would get the 25$credit
11-29-2018 09:26 PM
When did she sign up...and was it online?
11-29-2018 09:22 PM
My girlfriend singed up for public mobile and she put me down in the referral as I am also a member of public mobile and we both have not received the 25 credit on either of our accounts and it sucks because cant tall to no one ever so its frustrating. You guys should have a person talk to. And if some one could please get back to me about the credit I would appreciate that kinda the whole reason I singed her up and she switched over was because we would get the credit to our account and it never happened again
11-29-2018 08:53 PM - edited 11-29-2018 08:54 PM
@Lightning wrote:I just activated my new public line on November 25 and I was refered by my friend. My friend already had the $1.00 credit. however no of us receive the $25.00 credit so far.
Did you activate your PM plan in-store or online?
You only get $10 referral credit for in-store activation
You get $25 with online activation.
You should have received your referral credit $10 or $25 within 72 hours after activation.
Send a private message to moderator if you have not received $10 or $25 credit yet.
11-29-2018 08:27 PM
You only get the credit if you registered yourself online
11-29-2018 08:23 PM
I just activated my new public line on November 25 and I was refered by my friend. My friend already had the $1.00 credit. however no of us receive the $25.00 credit so far.
11-29-2018 12:58 PM
okay ,thanks
11-29-2018 12:57 PM
@Vasilsent you an email. might be best to remover your email address from teh public forum though.
11-29-2018 12:51 PM - edited 11-29-2018 12:58 PM
Hello
11-28-2018 03:58 PM
Right; however, you won't get $10 for 6 month if a retailer does it for you.
11-28-2018 03:17 PM
@Clarksss wrote:oh ok, so if i don;t get the $25 credit. should i not see the $10 credit for in store? I do see that i my number was used as a referal, but i don't see any credits? how can i at least get the $10 credit?
Nope - If your friend used your number as referral and activated in store they will get $10 credit, you will get zero credit up front, but you will get $1 / 30 day credit.
The only time you get an up front credit occurs when they activate at home and only during the special promo period.
11-28-2018 03:17 PM
@Clarksss. If you referred someone to activate, and they took the in-store promo, you will get $1/30-day or $3/90-day credit each billing cycle. The $10 goes to the new subscriber on the in-store activation, or aka the regular friend-referral deal.
11-28-2018 02:37 PM
oh ok, so if i don;t get the $25 credit. should i not see the $10 credit for in store? I do see that i my number was used as a referal, but i don't see any credits? how can i at least get the $10 credit?
11-28-2018 09:35 AM
That may have been it. My friend might have activated it in-store. I'll double-check with him and see what he says. Thank you everyone for the help 🙂
11-28-2018 09:31 AM
As long as its online and within the timeframe of the promotion...
11-28-2018 09:27 AM
I just got a sim and will activate online tonight. I understand I can get a $25 referral from an existing pm customer. But am I able to refer a friend and get another $25 after I have activated and refer someone?
11-28-2018 08:08 AM
@axman1000 wrote:I don't think so. I'm on a 90 day, auto-renewal plan. I was referred to by someone else and so got a $10 credit, plus $6 for the auto-renewal. My plan renews only next month, and so I was expecting it to be $41 ($25 + $16), but I've seen nothing yet.
@axman1000 Is that the Available Fund on the Overview page of your Self-serve Account still reads $16 and not $41?
Note that they won't send you email after credited to your account. Just shows up in the Available Funds.
I have done 2 activations (for wife & mother) in the last 5 days (one after another 2 days apart). We got email notifications of successful referral right after activation and then the $25 credit showed up next morning.
Thanks again for all the step by step instructions advised by folks here in this great community!
11-27-2018 09:45 PM
It is online only. Make sure you activate it yourself. Do not let a retailer do it for you.
11-27-2018 01:19 PM
@Carld123 wrote:@Anonymous
Funny..pic on the visually impaired..lol😀
Hey I'm not sayin' I'm right 🙂
11-27-2018 01:06 PM
@Anonymous
Funny..pic on the visually impaired..lol😀
11-27-2018 01:04 PM
11-27-2018 12:52 PM - edited 11-27-2018 01:09 PM
Hi..if you look at the orangy/ yellow highlighted name like your is above,that is who the comment / advise is directed to..the less confusion the better..
11-27-2018 12:45 PM - edited 11-27-2018 12:45 PM
@axman1000 wrote:Hi! I referred a friend of mine and I got a message too from Public Mobile that I had referred him. This was on Nov 17th. It's 27th now, and I don't see my $25 referral credit. Can someone please help me? Thank you!
@axman1000, Did your friend activate online? The $25 referral credit was only for online activations.If they activated in store, they would get the standard $10 referral credit, and you'll just get the $1 monthly referral deduction.