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[UPDATE] Last day to get our limited time 4GB / $40 promo plan!

Brooke_C
Retraité / Retired
Retraité / Retired

 

Note: The promo plan has been removed from our website; however is still available in the activation portal and in Self-Serve. 

 

We will be honouring the promo plan for all customers who ordered their SIM card between October 25th-November 16th, but did not receive it before November 20th.

 

Why the November 16th cut-off date you might ask? SIM card orders take 1-2 business days to arrive at your home, and Canada Post does not deliver on the weekends. Knowing that there is a lead time for SIM cards to arrive, we have temporarily stopped SIM card ordering until after the promotion is complete. This is because anyone who would have ordered a SIM card after November 16th would not have received their SIM card in enough time to sign up for the promo plan. We didn’t want anyone to get your hopes up and then be disappointed.

 

If you get a SIM card at one of our pick-up locations this Friday and Saturday, you will need to sign-up for our promo plan on or before November 20th. The promo plan will not be honoured for these customers after November 20th.

 

_____________________________________________________________________

 

Hey Community,

 

Yes, you read the subject line correctly! From October 25th to November 20th, we will be offering an amazing promotion where you can get 12GB of data, unlimited province-wide talk and unlimited global text on a 90 day plan for only $120. This equates to 4GB each month for the low, low price of $40 every 30 days. If there was ever a time to get friends and family to join Public Mobile, now would be it!

 

Check out the full details below to see how you and your friends and family can sign up for this awesome plan!

 

Things you need to know

 

  • This is the only promotional plan during this period. No other plans are affected
  • During the promo period, there will be two plans totaling $120: (1) the 6GB unlimited province-wide talk and global text plan and (2) the promotional plan, which has 12GB of data. Please be sure to choose the plan with twice as much data for the exact same price!
  • If you have signed up for the promotional plan, you will be able to keep it after the promo period, as long as you are an active customer. This means that, as long as you are an active customer on this plan, your plan price will remain at $120, even after your initial 90 days. No surprises. 

Getting the plan

 

Pick & Pay Customers

 

If you are an existing Pick & Pay customer and are interested in taking advantage of the promo plan, you have two options:

 

  1. If your plan ends during the promo period: You can sign up for the plan in self-serve, as you normally would to change your plan
  2. If your plan ends after the promo period: You can future date a rate plan change during the promotional period, and have the promo plan take effect after November 20th. For example, if you’re currently on a 90 day plan that ends on November 28th, you will be able to sign into self-serve anytime between October 25th-November 20th and future date the promo plan to take effect upon your existing plan’s completion. Come November 21st, you would no longer be able to future date the promo plan.

This means that everyone has the option to take advantage of this great deal, regardless of when your existing rate plan ends. 

 

Legacy Customers

 

If you are a legacy customer who is interested in having this promo plan, you will need to call into the call centre and upgrade to the Pick & Pay plan. Please note that, once you switch to a Pick & Pay plan, you will be unable to switch back to your old plan and will lose access to the call centre.

 

 New Customers: You want to join because the grass is really greener over here

 

As a new customer, you can add the promo plan when you are prompted in the activation process. You will need to have your SIM card in hand in order to activate, so please be sure to order it first!

 

-Public Mobile Community team

1,415 REPLIES 1,415

imm1304
Retired Oracle / Oracle Retraité

@boldventure, as far as we know, there is no throttling of speeds on PM.  In fact, if your phone is capable, you even have access to the blazing fast LTE+ advanced netowrk.  

 

Several people have been running speed tests and posting results on RFD and they don't seem to reach the same conclusion as you suggest.  

ridsama
Good Citizen / Bon Citoyen

It is as I feared, one of my accounts renewed today and it DID NOT go to this promo plan!! Do not trust the Change my plan at next renewal process!! Now I have to get somebody to fix it. I have another account coming up for 90 days renewal in a week or so. I'm afraid that one won't be updated to the new promo plan either...

imm1304
Retired Oracle / Oracle Retraité

@ridsama, we went through this with the last plan change as well 😞

Send @Mary_M a private message with your public mobile phone number and the plan change issue.  She will be able to resolve it promptly.  

ridsama
Good Citizen / Bon Citoyen

@imm1304 I sent both @Mary_M and @Shazia_K a private message, but I'm just not sure who is working on the weekend...

imm1304
Retired Oracle / Oracle Retraité

@ridsama, Mary is working at the moment as I can see her actively replying to posts.  

 

However, PM has set up the system so that private messages to any moderators get answered by whoever is working.  So now its just matter of waiting .. your message/request will be addressed in the order it was received asap.  

ridsama
Good Citizen / Bon Citoyen

I see, thanks for that info!

sp00ny780
Good Citizen / Bon Citoyen

I'm one day into with PM, and it was quick and easy to switch my exsisting number. Love it! However, when you sign up with this new promo, am I limited to using 4Gbs/month, or can I use the 12Gbs in one month? 

 

Thanks again PM.

ridsama
Good Citizen / Bon Citoyen

@sp00ny780 You can use it however you like in the 90 days, you could use 12GB in one day if you want.

imm1304
Retired Oracle / Oracle Retraité

Hi @sp00ny780!  Welcome to PM!  

 

You have 90 days to use the 12GB.. however u like.  Once you use up the 12Gb, you will not have any more data left for the rest of the days remaining in your plan.  At that point, you can buy a data add-on or wait it out until next cycle.  

sp00ny780
Good Citizen / Bon Citoyen

Thanks for the prompt reply! I just payed for a 30 day plan, my cycle ends on the 28th of November. I'm inclined to upgrade my account. Will the amount I paid be applied to the upgraded plan?

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