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[UPDATE] Last day to get our limited time 4GB / $40 promo plan!

Brooke_C
Retraité / Retired
Retraité / Retired

 

Note: The promo plan has been removed from our website; however is still available in the activation portal and in Self-Serve. 

 

We will be honouring the promo plan for all customers who ordered their SIM card between October 25th-November 16th, but did not receive it before November 20th.

 

Why the November 16th cut-off date you might ask? SIM card orders take 1-2 business days to arrive at your home, and Canada Post does not deliver on the weekends. Knowing that there is a lead time for SIM cards to arrive, we have temporarily stopped SIM card ordering until after the promotion is complete. This is because anyone who would have ordered a SIM card after November 16th would not have received their SIM card in enough time to sign up for the promo plan. We didn’t want anyone to get your hopes up and then be disappointed.

 

If you get a SIM card at one of our pick-up locations this Friday and Saturday, you will need to sign-up for our promo plan on or before November 20th. The promo plan will not be honoured for these customers after November 20th.

 

_____________________________________________________________________

 

Hey Community,

 

Yes, you read the subject line correctly! From October 25th to November 20th, we will be offering an amazing promotion where you can get 12GB of data, unlimited province-wide talk and unlimited global text on a 90 day plan for only $120. This equates to 4GB each month for the low, low price of $40 every 30 days. If there was ever a time to get friends and family to join Public Mobile, now would be it!

 

Check out the full details below to see how you and your friends and family can sign up for this awesome plan!

 

Things you need to know

 

  • This is the only promotional plan during this period. No other plans are affected
  • During the promo period, there will be two plans totaling $120: (1) the 6GB unlimited province-wide talk and global text plan and (2) the promotional plan, which has 12GB of data. Please be sure to choose the plan with twice as much data for the exact same price!
  • If you have signed up for the promotional plan, you will be able to keep it after the promo period, as long as you are an active customer. This means that, as long as you are an active customer on this plan, your plan price will remain at $120, even after your initial 90 days. No surprises. 

Getting the plan

 

Pick & Pay Customers

 

If you are an existing Pick & Pay customer and are interested in taking advantage of the promo plan, you have two options:

 

  1. If your plan ends during the promo period: You can sign up for the plan in self-serve, as you normally would to change your plan
  2. If your plan ends after the promo period: You can future date a rate plan change during the promotional period, and have the promo plan take effect after November 20th. For example, if you’re currently on a 90 day plan that ends on November 28th, you will be able to sign into self-serve anytime between October 25th-November 20th and future date the promo plan to take effect upon your existing plan’s completion. Come November 21st, you would no longer be able to future date the promo plan.

This means that everyone has the option to take advantage of this great deal, regardless of when your existing rate plan ends. 

 

Legacy Customers

 

If you are a legacy customer who is interested in having this promo plan, you will need to call into the call centre and upgrade to the Pick & Pay plan. Please note that, once you switch to a Pick & Pay plan, you will be unable to switch back to your old plan and will lose access to the call centre.

 

 New Customers: You want to join because the grass is really greener over here

 

As a new customer, you can add the promo plan when you are prompted in the activation process. You will need to have your SIM card in hand in order to activate, so please be sure to order it first!

 

-Public Mobile Community team

1,415 REPLIES 1,415

mwun
Great Neighbour / Super Voisin

I just join PM minutes ago. The number porting was completed within 10mins. It seems the reception is better than my previous provide at my home.

 

It seems already have data access without updating the data settings/APN stuff. 

hopetindall
Model Citizen / Citoyen Modèle

@sp00ny780 wrote:

I'm one day into with PM, and it was quick and easy to switch my exsisting number. Love it! However, when you sign up with this new promo, am I limited to using 4Gbs/month, or can I use the 12Gbs in one month? 

 

Thanks again PM.


You can absolutely use your 12GB in the first day if you want. It means you will have nothing left for the remaining 89 days though!

 

imm1304
Retired Oracle / Oracle Retraité

@sp00ny780, since you just paid and want to change your plan, you can try sending a request to Mary or Saray who are online at the moment.  If you upgrade your plan in selfserve, you will have to pay the full $120 as the system doesn't give refunds or apply the money to the upgraded plan.

 

The other option is to future-date the new upgraded plan to take effect on your next plan renewal date. There is an option for this on the plan change page in selfserve.  

mg8765
Great Neighbour / Super Voisin

I changed my plan to this new one 3 days ago to be effective at the renewal day which was today but to my surprise nothing was changed. 

Rockdaddy22
Retired Oracle / Oracle Retraité
I will tag a mod for you, hold tight.
@Mary_M could one of you please take a look at this.

Rockdaddy22
Retired Oracle / Oracle Retraité
Should've mentioned, one will be in around 9am tomorrow

Flat
Good Citizen / Bon Citoyen

Help! I changed my plan over to the fall promo a few days ago. My plan autorenewed yesterday and I am still on the 6GB option. I sent an email already but I need to make sure that this is fixed before it's too late.

I think the Mods are done for the night.

bmendes
Good Citizen / Bon Citoyen

Just switched and am loving it 🙂 Service is great and customer support has very helpful. Will definitely recommend to others 🙂 

imm1304
Retired Oracle / Oracle Retraité

Hi @Flat,

 

You can try sending a message via the "Contact Us" page as the moderators are gone for the night.  

https://publicmobile.ca/en/on/get-help

 

Or try back tomorrow with a moderator.  

 

Need Help? Let's chat.