System maintenance- on January 13, 2019 at 12:00am ET to 10:00am ET.

[Mary_M]

This means that on January 13, 2019 at 12:00am ET to 10:00am ET you won't be able to do the following:

• Access your Self-Serve account
• Activate a new account

We apologize for any inconvenience this may cause.

[RobertQc]

---

@srlawren wrote:

---

@RobertQc wrote:

Thanks @Mary_M for the heads up!

Hopefully this is due to refreshing the promotions and updating the plan builder 😉

---

@RobertQc I'd rather see them fix the renewal issue that seems to be plaguing so many recently and leaving them without service for days while they wait in the moderator queue!  

---

@srlawren Absolutely! Although I was told that the technical team and the promotional/advertising team were 2 different departments. Such as an ice cream cart or holiday giveaway did not pull any resources for bug fixes.

so... maybe we can get both *wink wink*

[srlawren]

---

@RobertQc wrote:

Thanks @Mary_M for the heads up!

Hopefully this is due to refreshing the promotions and updating the plan builder 😉

---

@RobertQc I'd rather see them fix the renewal issue that seems to be plaguing so many recently and leaving them without service for days while they wait in the moderator queue!  

[RobertQc]

Thanks @Mary_M for the heads up!

Hopefully this is due to refreshing the promotions and updating the plan builder 😉