System Maintenance - October 22nd 9:00 PM (ET) until Sunday, October 23rd, 2016 7:30 AM

[Shazia_K]

This means that from October 22nd 9:00 PM (ET) until Sunday, October 23rd, 2016 7:30 AM (ET) you won't be able to do the following:

• Access your Self-Serve account
• Activate a new account

Please excuse us for any inconvenience this may cause. 

[chewiemelodies]

Oops, posted in the wrong section.  

[samgabbay]

Love the PM maintenances. It just means or things are getting fixed or new improvements are coming! Sit tight peeps!

[Shazia_K]

Hello @Ambrosecheng06, 

I'm sorry about this,

The maintenance has not yet happened, the issue is probably related to something else. 

I will take a look into this for you, can you please send me a private message with your Public Mobile phone number?

Thanks,

Shazia

[daredogg]

Hey @Ambrosecheng06, this section is probably not the best place to post your question, as it may get lost here in the Announcements. I'll tag one of the moderators @Shazia_K to make sure your message doesn't go unnoticed. In the future, posting in Discussions will get better visibility.

[Ambrosecheng06]

Hi, 

I have the auto payment and it is due today.  It seems the system was down and unable to go thru the payment.  Now my phone has been suspended, what can I do?

Ambrose

[Ionut]

Any idea what is about this maintenance ? Servers updates ? Do they manage to find out the jquery and java error into the self serve account which produce the glitch with plan change ?

Sincerely Ionut A

[daredogg]

Good to know. Hopefully PM posts this on the main website as well for the PM customers that aren't registered with Community.