Like many of you, I’ve had a long resume of service providers over the years.
Most Recent
Virgin – 6 months - $43 BYOP plan – 750 anytime cdn min, 750 MB data
Review: Plan price wasn’t bad, discount perks were nice providing I had actually used them, self service site simple, voice mail login voice was annoying British women trying to sound cool. Ran off of Bell/Telus towers so I got good service at my work.
Rogers – 5 years - $50 Corperate plan – 350 anytime min, unl wkd/eve, 1000 incoming min, 250 LD min, 5 GB data
Review: Plan was fantastic for Rogers, included phone on 3 year plan, I found the website annoying, calling someone was almost just as annoying as you never got the same answer twice, I couldn’t get service inside my work so I finally gave it up.
Rogers took $900 one month due to a billing error and I had to fight with them for hours. They refused to give the money back but instead wanted me to take a credit once it was sorted out. I was able to go to my bank and have them reverse the transaction and have never again paid another bill by automatic banking withdrawal that wasn’t for a set monthly amount. I now prepay or use my VISA.
Wind – 3 years - $15 special plan – unlimited everything
Review: (Based on the time I had service) Wind home zone was only half of Hamilton and I hit roaming a lot, internet was slow, website was simple to use, phoning customer service was actually good the few times I called. I still have the plan and let my sister use it. Service has improved but it still wouldn’t get reliable service at my work.
Telus – 10 years - $35 plan – 350 anytime min; unlimit wkd/eve, text, no data
Review: I never really had any complaints with telus and only left due to being able to get cheaper plan. Once data started to get big it was not worth keeping an old grandfathered plan once you added data costs. I will say that back in the day they had the absolute worst penalties for breaking a 3 year contract. The way they calculated it you ended up paying a ridiculous amount compared to the subsidy of the phone. It was the harshest penalty in the business for years. Website wasn’t bad, monthly perks were cool, phone service was average but at the time I had nothing really to compare it to.
I came to PM for the price, being on Bell/Telus towers for service while at work, BYOP which I prefer with the high cost of 2 year plans that most providers now offer. I like the simplistic site and billing. The community is something I’ve sort have gotten into now but I would like to see some of the ideas from the lab section of the site implemented in order to show us that our opinions are making a difference. I guess I should be happy that at least my contribution is helping me earn my $2 a month community reward : )
