Hey Community,
During the $40/ 4GB promotion we experienced some issues with Canada Post delivering SIM cards. Since many people who ordered their SIM card during the promotion were unable to activate their SIM card before the promotion ended because they didn’t receive the SIM in the mail, we chose to honour the promotion for this select group. Up until this point, we have not specified the last day that those customers need to request their SIM card to be activated on the $40/ 4GB plan. Now we are.
The last day for customers who ordered their SIM cards between October 25 and November 16, 2016 to submit a request to be activated on the $40 / 4GB plan is February 3, 2017. If you or anyone you know of purchased a SIM card during this time period and has still not activated, please be sure to do so before February 3, 2017! To learn more about the $40/ 4GB promotion, click here.
Here’s how you can submit your request:
- Contact one of our moderators (@Shazia_K, @Mary_M or @Saray_O) with your SIM card order confirmation number. This will help them confirm that you ordered your SIM card between the dates outlined above and are eligible for the $40/ 4GB promo plan.
- Activate your SIM card on a 90 day Province-Wide talk, Global text, and 6GB plan (for $120). It is important that you activate on this plan for easiness of switching you over to the promo plan.
- Notify the moderator that your SIM card has been activated, and provide them with (1) your account number and (2) your Public Mobile phone number. Once they know this, they will update your account so that you will receive the 90 day Province- Wide talk, Global text and 12GB plan for $120.
Then, you’ll be all set!
Thanks,
Public Mobile Community team
