07-13-2017 02:57 PM - last edited on 12-07-2017 10:55 AM by Brooke_C
Hey Community!
We’re happy to announce that we’ve added 3G data options to our offerings in order to give you more choice. Our vision has always been to do wireless differently and that translates into our commitment to always offer you the most choice and flexibility in your plans.
You’ll now be able to build plans with either 3G or 4G LTE data speeds on Canada’s largest mobile network.
Along with launching new 3G data options, we're offering you bonus 3G data for a limited time when you activate on a 90-day plan. During this promotional period, we're featuring three amazing plans:
Length |
Talk |
Text |
Data at 3G Speed** |
Price |
90-Day Plan |
Unlimited Province-Wide Talk |
Unlimited Global Text |
12GB + 6GB Bonus Data = 6GB / 30 days |
$150 = $50 / 30 days* |
90-Day Plan |
Unlimited Province-Wide Talk |
Unlimited Global Text |
6GB + 6GB Bonus Data = 4GB / 30 days |
$129 = $43 / 30 days* |
90-Day Plan |
Unlimited Province-Wide Talk |
Unlimited Global Text |
3GB + 3GB Bonus Data = 2GB / 30 days |
$120 = $40 / 30 days* |
*Prices include $2 Reward per 30 days when you register with AutoPay on a 90-day plan.
There are plenty more plan options to explore, so feel free to play around with the new calculator to find a combination that’s right for you!
Interested? Here’s how to score one of these deals.
First, you’ll need a SIM card. You can order one here or visit a participating Walmart or WOW! mobile boutique to purchase. Once you have your SIM card in hand, follow these easy steps:
○ 3 + 3GB BONUS at 3G Speed /90 days = 2GB / 30 days
○ 6 + 6GB BONUS at 3G Speed /90 days = 4GB / 30 days
○ 12 + 6GB BONUS at 3G Speed /90 days = 6GB / 30 days
Things to know
What’s the difference between 3G and 4G LTE?** Good question.
3G is a great option if you mostly use data to check Facebook, respond to emails or browse the web, but you may experience a slight reduction in picture quality and some buffering when viewing videos. 4G LTE is our fastest data option. If you’re looking to do all the above, plus stream HD videos and consume dynamic content, like Snapchat or Instagram stories, without compromising on image quality or a seamless video experience, 4G LTE is our recommended data speed for you!
Check out this video below to better visualize the difference:
**Plans with 4G LTE data can access maximum LTE download speeds (manufacturer rated at up to 750 Mbps; expected average speeds 12-200 Mbps). Plans with 3G data may reach download speeds of up to 3 Mbps, with the coverage and reliability of the LTE network. Speed and signal strength may vary with your device, configuration, Internet traffic, environmental conditions, applicable network management and other factors. For a description of Public Mobile’s network management practices, please see https://www.publicmobile.ca/pdfs/Wireless_Video_Experience_Optimization.pdf. Compatible device required.
Are you a current Public Mobile customer?
If you’re already a customer (joined prior to the 3G launch), this change will not affect your current plan. Looking to change your current plan? No problem - use the Self Serve portal to make plan changes for your next renewal date, but keep in mind: once changes have been made, you will not be able to switch back to your current plan at a later date if it’s no longer available. View our Service Terms for more details.
You’ll also notice that we have removed and grandfathered the 10-day plan. We did this in order to refocus our resources and stay focused on what our customers want.
Public Mobile Community Team
08-13-2017 12:53 PM
08-13-2017 09:01 AM
Thank you for the reply. However, yes plan proces wont increase but services will automatically decrease.
On renewal of your current plan it will drop to 3g speeds for the advertised lower price. everyone then has an opportunity to decide what is best for them. For me, slower speeds isnt good, and the increased cost for what i used to have now is nearly the same as other providers. At least for a couple dollars more i can immediately pick up a phone or walk into a store for support.
Luck everyone with your desicion to come.
08-09-2017 01:22 PM - edited 08-09-2017 01:23 PM
Yeap! Thats it right there, its too much hassle".... I have been with public mobile for about a year and half. I think I missed one reasonbale promo. I have been waiting patiently for the next one, but they just made things worse in my opinion. I am currently exploring my options.
08-08-2017 04:08 PM
@srlawren wrote:@WearySky well sure, but it's a bit of a hassle. It does go to illustrate the issue with these targetted promos as well, where they haven't actually taken an FM customer (your mother), they've taken a Rogers customer. Seems silly to make your customers or prospective customers jump through that extra hoop.
Yeah, definitely a bit of a hassle, but I have a feeling the other 2 players in the big Canadian Oligopoly were pissed at the last $40 4GB promo, so PM had to promise their daddy Telus that they were going to more directly target Freedom the next time around if they brought it back. I can't say for certain that this is the case, but it fits the overall narrative that many people believe about the Canadian mobile market (that Rogers, Bell and Telus are colluding to keep prices high for most of Canada where there isn't a strong 4th competitor).
08-08-2017 03:44 PM
@WearySky well sure, but it's a bit of a hassle. It does go to illustrate the issue with these targetted promos as well, where they haven't actually taken an FM customer (your mother), they've taken a Rogers customer. Seems silly to make your customers or prospective customers jump through that extra hoop.
08-08-2017 03:39 PM
@srlawren wrote:
@WearySky wrote:Why didn't you just sign up for that plan during the Freedom promo?
@WearySky maybe @justmag wasn't a Freedom Mobile user prior to moving to Public Mobile?
That wasn't really a barrier for anybody that wanted the promo. My mom was with Rogers, I signed her up for a temporary Freedom account and ported that number over to PM to get the promo, then ported her Rogers number over later. Current PM customers could have done the same thing as well, the only issue would be that they would have lost any referral/loyalty discounts because they would have had to port their number out, then back in again into a new account.
08-08-2017 03:32 PM
@WearySky wrote:Why didn't you just sign up for that plan during the Freedom promo?
@WearySky maybe @justmag wasn't a Freedom Mobile user prior to moving to Public Mobile?
08-08-2017 10:18 AM
@justmag wrote:Yeah, I am considering leaving Public Mobile because of this, I currently have 2gb (30 days) - 55$ after loyalty and Auto pay, I have been waiting for them to re-introduce that $40 for 4gb plan again, but it seems thats not happening soon. I dont want to downgrade to 3g ever.
Why didn't you just sign up for that plan during the Freedom promo?
08-08-2017 10:09 AM
Yeah, I am considering leaving Public Mobile because of this, I currently have 2gb (30 days) - 55$ after loyalty and Auto pay, I have been waiting for them to re-introduce that $40 for 4gb plan again, but it seems thats not happening soon. I dont want to downgrade to 3g ever.
08-07-2017 02:24 PM
08-07-2017 01:27 PM
08-07-2017 12:27 PM
Plans have changed again?
3G minimum = $42/month
LTE minimum = $50/month
Really PM?
08-05-2017 10:36 PM
@mobifree wrote:I think TELUS has accomplished its goal.
Totally kill Public Mobile, and try to force clients onto Koodo.
Anyone on a grandfathered plan is safe for the time being.
The public sentiment seems to be:
- PM isn't what they used ot be.
- Definitely not worth the price for the lack of customer service.
- No longer referring any friends or family to PM.
I just hope angry customers go to Bell (Virgin, Solo) / Rogers (Fido, Chatr, Zoomer) or even WIND instead of another TELUS brand (Koodo) for this BS.
Greedy Telus
08-05-2017 05:09 PM
@LeSong @Rockdaddy22 I used it for Google Maps early on in the testing, without issue
08-05-2017 12:46 AM
08-04-2017 11:10 AM - edited 08-05-2017 08:11 AM
I'm just wondering what would the 3G ( 2.5 Mbps ) speed be like for services such as whatsapp call , hangout call or even google map ?
Is it good enough to make a video call over FaceTime or whatsapp ?
The current 3G speed on my current plan with PM is about 7 Mbps and i have no issues with any of the phone services or apps, but the 2.5Mbps is the only concern as I'm down to change my plan if i can confirm whether services and apps would work as fine as its working with the current 3G speed i have on PM or not !!
Hopefully ill get to know whats the true answer before its too late ..
08-03-2017 02:51 AM - edited 08-03-2017 02:51 AM
08-02-2017 09:04 PM
08-02-2017 08:37 PM
@Rockdaddy22 wrote:
I'd love to see a list of the best 6GB plans. I'm pretty sure PM is competitive here
Well, at least during the promo. Unfortunately, Fido's regular price for this is $85/month with Canada wide.
08-02-2017 02:37 PM
08-02-2017 02:32 PM
@mobifree wrote:They'll still keep PM for the uninformed and general masses.
They've killed it for the informed/conscious consumer (the RFD types).
@mobifree I don't feel like an uninformed mass. I'm pretty happy with my grandfathered 2016 Fall Promo plan!
08-02-2017 02:28 PM
@mobifree wrote:They'll still keep PM for the uninformed and general masses.
They've killed it for the informed/conscious consumer (the RFD types).
Well, it depends what RFD type you're talking about. PM used to be an excellent value proposition for the 2GB/$40 provincial plan, but lots of RFDers tend to be looking for loads and loads of monthly data, where PM isn't really competitive any way.
08-02-2017 12:45 PM
08-02-2017 12:41 PM
They'll still keep PM for the uninformed and general masses.
They've killed it for the informed/conscious consumer (the RFD types).
08-02-2017 12:39 PM
08-02-2017 12:38 PM
I think TELUS has accomplished its goal.
Totally kill Public Mobile, and try to force clients onto Koodo.
Anyone on a grandfathered plan is safe for the time being.
The public sentiment seems to be:
- PM isn't what they used ot be.
- Definitely not worth the price for the lack of customer service.
- No longer referring any friends or family to PM.
I just hope angry customers go to Bell (Virgin, Solo) / Rogers (Fido, Chatr, Zoomer) or even WIND instead of another TELUS brand (Koodo) for this BS.
08-02-2017 12:05 PM
So they can ask a higher price for the normal service...
08-02-2017 11:31 AM
08-02-2017 11:27 AM
08-02-2017 09:40 AM - edited 08-02-2017 09:41 AM
Yeah! I think I saw that already. Thats more expensive. I maybe have to settle for less speed but more GB to save $$ or get the 6gb+3gb (bonus) with the 90 days plan. I dont know yet. Thanks for sharing that though.