Hello Community, On October 1, you may have received a text message incorrectly stating that the payment information on your account has expired or is outdated. We encourage you to visit My Account to verify the payment information on your account i...
Hello Community, We wanted to give you an update that Activations, My Account Access and Ticket submissions will be unavailable during the following maintenance window: September 15 | 00:01 AM ET - 10:00 AM ET (9:00 PM PST September 14th to 7:00 AM...
Hello Community, On November 30, 2023, Canada will be launching a national mental health crisis and suicide prevention number that anyone can access by either dialing or texting 9-8-8. It will be available 24/7 from coast to coast and free of char...
Hi Community, We're excited about the interest in eSIM and thought it would be helpful to share some easy tips before you begin your new eSIM journey! Looking to activate?Simply download the Public Mobile App to get started. When you purchase your ...
This means that on November the12th, 00:00 ET to November the 12th, 10:00 ET you won't be able to do the following: Access your Self-Serve accountActivate a new account Please excuse us for any inconvenience this may cause.
Hello Community, We would like to thank everyone for the great conversations and encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting Community members wit...
Hey Community, Until November 20th, if you refer a friend to Public Mobile, both you and your friend get a one-time 1GB add-on. Refer up to 5 friends and receive five one-time 1GB add-ons! Your friend can also refer 5 friends on top of their 1GB we...
Hi Community, First off, thank you for your patience as we went through a local calls issue due to a software glitch. Please note that data, and texts worked during this time. As of 10:30am EDT, the issue was resolved and announced within the co...
Hey Community, We are excited to announce that Public Mobile Fest, will continue to travel the streets of Toronto for 3 more days this Fall. We had a blast talking to so many Torontonians about Public Mobile and how we do wireless differently, all...
Hi Community, There might be a slight delay in getting Community notifications for things like bravos, post replies...etc. We are working with Lithium to have the issue resolved ASAP. Thanks, - Public Mobile Community Team
This means that on October 14, 10:00 pm ET to October 15, 7:00 am ET you won't be able to do the following: Access your Self-Serve accountActivate a new account Please excuse us for any inconvenience this may cause.
Hello Community, We would like to thank everyone for the great conversations and encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting Community members wit...
This means that on October 8th (Sun) 12.00 am EST to October 8th 10:00 am EST you won't be able to do the following: Access your Self-Serve accountActivate a new account Please excuse us for any inconvenience this may cause.
Hey Community, We wanted to let you know that our 4G limited time bonus data on our 3GB (+1GB) and 5GB (+1GB) plans has come to an end. As summer has turned into fall, our limited time bonus offers have also had to go. No need to worry; stay tun...
Hello Community, As they say, all good things come to an end, so we wanted to give you a heads up that the $47 for 4GB promotion will expire today at 11:59pm. Kind of like this awesome magical genie: via GIPHY
Hey Community, We have some news we think you will love! We listened to your feedback and have made some changes to our plans. Some highlights include: Making 30-day plans even betterIntroducing new data buckets for low data usersPricing changes ...
Hello Community, We would like to thank everyone for the great conversations and encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting Community members wit...
Hey Community, As you may have noticed already - we have made some exciting new changes to www.publicmobile.ca ! Our goal was to make our website more accessible in order to meet accessibility standards (WCAG 2.0 AA). However, it also allowed us th...
Hey Community, We are excited to announce our first ever music festival - Public Mobile Fest. Public Mobile Fest is a mobile festival which will be travelling across Toronto neighbourhoods and hosting pop-up performances. Here’s the 411: Where...
Hey Community, As you may have noticed, there was some backend maintenance over the weekend that didn’t go as planned. Unfortunately, some customers felt the impact with their accounts being suspended or not renewed. We couldn't comment earlier o...
This promotion is no longer available Hey Community, For a limited time, Public Mobile will be offering an exclusive plan for current Freedom Mobile customers only: Unlimited Province-Wide talk, unlimited global text and 12GB of data at 4G LTE ...
Hello Community, We would like to thank everyone for the great conversations and encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting Community members with ...
Hey Community, Please note the below regarding our current service interruption in Atlantic Canada. This post will be updated when new information is available. 08-04-2017 15:00 EDT We can confirm that services across Atlantic Canada are b...
This promotion is no longer available Hey Community! For a limited time, we're offering you bonus 4G LTE data when you activate on a 90-day plan. During this promotional period, we're featuring three amazing plans: Length Talk Text Data at...
Hey Community, We have some exciting news for you! We’re pleased to announce that our SIM cards will now be available to purchase at WOW! mobile boutique locations across Canada. Coming Soon: We will have a dedicated category in the Community whe...
Hello Community, The past week has been full of announcements and changes: we launched 3G speed plans, we made our SIM cards available at Walmart, we changed the pricing for 4G LTE plans, and we changed how our support model works. That’s a lot. I ...
Hey Community, We have some exciting news for you! We’re pleased to announce that our SIM cards will now be available to purchase at over 350 Walmart locations across Canada. Our retail launch aligns with the feedback and ideas that were shared thr...
Hey Community! We’re happy to announce that we’ve added 3G data options to our offerings in order to give you more choice. Our vision has always been to do wireless differently and that translates into our commitment to always offer you the most ch...
This means that on July 15th 10:00 PM ET to Sunday, July 16th 08:00 AM ET you won't be able to do the following: Access your Self-Serve accountActivate a new account Please excuse us for any inconvenience this may cause.
Hey Community, In order to best assist you, we are making some customer support changes in the coming days. Presently, we support customers through social media, web forms, and the Community. Having multiple support channels has given customers m...
Hello Community, We would like to thank everyone for the great conversations and encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting Community members wi...
Public Mobile has been made aware that ASUS ZenFone 3 Laser phones may not be able to make 911 calls. Your safety may be at risk. Please contact ASUS directly at EN: 1-888-678-3688 or FR: 1-888-616-2787 for more information. Please do not dial 911 ex...
This means that on July 9th (Sun) 00:00 pm EST to July 9th 10:00 am you won't be able to do the following: Access your Self-Serve accountActivate a new accountPlease excuse us for any inconvenience this may cause.
Maintenance schedule: 4th of July: 12:00 am to 07:00 am ET 5th of July: 12:00 am to 07:00 am ET 5-6th July: 5th July 11:00 PM to 6th July 7:00 AM ET This means that you won't be able to do the following: Access your Self-Serve accountActivate ...
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| 2 | |
| 2 | |
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