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Retraité / Retired

System Maintenance - July 15th 10:00 PM ET to Sunday, July 16th 08:00 AM ET

This means that on July 15th 10:00 PM ET to Sunday, July 16th 08:00 AM ET you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

maintenance.jpg

Please excuse us for any inconvenience this may cause.

 

 

 

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.
Oracle

Re: System Maintenance - July 15th 10:00 PM ET to Sunday, July 16th 08:00 AM ET

Thanks Shazia, hope this maintenance will help with some of the issues that came up during the last promo.


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *
Mayor / Maire

Re: System Maintenance - July 15th 10:00 PM ET to Sunday, July 16th 08:00 AM ET

Thank you Shazia. I can clearly see the word maintenance now XD
No missing word detected (lol).
Good Citizen / Bon Citoyen

Re: System Maintenance - July 15th 10:00 PM ET to Sunday, July 16th 08:00 AM ET

Since activation, For 10 days, I cannot get a call, if someone make a call, it just goes to voice message.

Please do something for me, and the porting is not done yet!

 

Good Citizen / Bon Citoyen

Re: System Maintenance - July 15th 10:00 PM ET to Sunday, July 16th 08:00 AM ET

If you can rid us of these ridiculous 3G throttled plans and ridiculously expensive LTE plans at the time ya that would be great ! Just put back what the old plans and never let the marketing team have another brainstorming session about our plans again. 

#FreePublic #3Gis2012 #Less4Less4sure

Good Citizen / Bon Citoyen

Re: System Maintenance - July 15th 10:00 PM ET to Sunday, July 16th 08:00 AM ET

Perhaps your porting did not go through successfully? Have you contacted a moderator? @Moderator_Team

Good Citizen / Bon Citoyen

Re: System Maintenance - July 15th 10:00 PM ET to Sunday, July 16th 08:00 AM ET

@hanuijunperhaps your porting did not go through? Did you try contacting a moderator @Moderator_Team?

Model Citizen / Citoyen Modèle

Re: System Maintenance - July 15th 10:00 PM ET to Sunday, July 16th 08:00 AM ET

thats for always keeping us updated

Great Neighbour / Super Voisin

Re: System Maintenance - July 15th 10:00 PM ET to Sunday, July 16th 08:00 AM ET

Forgot my password and all the links your system has sent me to reset my password have enough expired as I did not receive them until an hour after I tried to reset it. Now my account is locked. I just want to quickly add US roaming to my account before I travel to the US.
Oracle

Re: System Maintenance - July 15th 10:00 PM ET to Sunday, July 16th 08:00 AM ET

@Jaybeaudin

Your account needs a password reset with the help of a moderator.  

Click this Moderator_Team link to private message for assistance.
More info on moderators:  http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

Include your phone number and e-mail address.

 

Note:  For better visibility of your issue, it's best to start a new topic instead posting into another topic.