Exciting Updates Coming to the Public Mobile Website!

[Ck_PM]

Hello Community,

We've introduced a new update to the Public Mobile website experience. This update will enhance the websites aesthetics and usability, ensuring a consistent and improved look throughout.

What to Expect:

• Dark Theme: The website will feature a new navy color scheme, upgrading our general look to match our branding.
• Enhanced Notification Displays: New styles for notifications related to account statuses such as Suspended, Pre-suspended, and Lost/Stolen credit card, all visible from the Overview page.
• Redesigned Usage Overview Card: Now displaying data usage in a clear, meter-style visualization.
• Credit Card Update Needed Banners: Banners display when your credit card needs updating or is coming up for expiry to ensure you can edit your information and avoid any loss of service.
• Direct Link to Payment History: Access your payment history directly from the Overview page for added convenience.
• Updated Look for Usage History: Refreshed design with the same helpful functionality.
• Promo Code Integration: You can now apply promo codes directly through the website when making purchases.
• Updated Plan Cards Design: New designs make your plan details easier to read and manage.
• Redesigned Receipts and Popups: New designs for a clearer, more attractive presentation.
• Refreshed Notification Banner for Services on Hold: Improved design for better clarity.

These updates are designed to improve your navigation experience and ensure that managing your mobile service is straightforward and enjoyable. We look forward to you experiencing these enhancements and, as always, we value your feedback.

Thank you for being a part of Public Mobile. Stay tuned for more updates to come.

- The Public Mobile Team

[Best_helper1]

These are very good additions.

[Rics]

I think just click on the the cog icon and the details are clear through, I saw when you download data there are more details about how the data is being used 

 

[DennyCrane]

@SonyaF1 Oh yes, detailed historical breakdown has its limitations. But to your initial concern about knowing how close you are to your cap, the current usage is great in the app in its current state.

 

[SonyaF1]

In Usage history you can filter for how much you used in 7, 15, 30 days etc. But not how much was used in total per subscription cycle. 

[DennyCrane]

@SonyaF1 It already is. What do you mean?

[SonyaF1]

Will the new Data display be easily accessible on the app? Being able to check how close I am to going over each month (and having a log of monthly usage) would be very helpful!

[CatalystOne]

Actually white/light text on black/dark background is most ergonomic . I agree that dark text on dark background is hard to read, same goes for light text on white background.

[Hunter114]

Sounds good

[shabby]

Can you please add the ability to change to a lower priced plan while you're making the website pretty? By not allowing people to change this is very anti-consumer, did the telus bean counters get to you guys?

[Lorianne16]

Thats what I was thinking too. But you can also change your phone  to darker features or dim your light.  There is also a eye button  in settings as well. 

[cellphoneuser1]

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@LaWonger wrote:

The Dark Theme would be a welcoming feature for my eyes at night 🙂

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Dark theme can be bad if wrong colors are put on top of black.  Some reds and green are hard to see for many people on top of dark backgrounds.  Text on top of white background is often easier to read.

[LaWonger]

The Dark Theme would be a welcoming feature for my eyes at night 🙂

[Shubh2023]

Great to hear it. Any updates on WiFi-calling? That thing can go a long way in helping out more and would seem like a complete package : ) 

[tonisage]

Awesome, these changes are nice. The data usage and usage history now look like what we have on the app. Also, the website now has a dark theme like what we have on the app too.

Either way, app or website, we have similar experience

[tonisage]

changes were on the website

[xoy]

Nevermid, found them. They're under Overview / Subscription Usage / expand Usage Breakdown

[xoy]

I can't find my current addons (the ones already in my account, not the ones available for purchase) after the new website update.

[DennyCrane]

@computergeek541 Not your mistake, the post did originally say "app" and has now been changed to "website". And coincidentally there was an app update after this post went up, but like you I didn't notice any changes.

[AveragePerson]

Promo Code Integration: You can now apply promo codes directly through the app when making purchases.

Can we get some promo codes to test it out?     😉

[makkahn28]

I see some obvious changes, so they do have something right

[Immune]

I just reinstalled the PM app and think that my account page seems more organized and easier to navigate. Also noticed that I joined PM less than 2 months ago late in October . But because of my regular login to the forum it felt like much longer. I’m so satisfied with PM making self help options sooo easy. 

[computergeek541]

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@slusagm wrote:

i just checked and I  don't think the update is out yet. 

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 I just updated as prompted by the app.  I don't see any obvious changes.  

never mind: my mistake as the changes were to the website rather than the smartphone app

[slusagm]

i just checked and I  don't think the update is out yet. 

[Immune]

I just updated the app and don’t see any of these changes. Should I perhaps complete remove and then reinstall the app?

[slusagm]

thanks.  exciting news!!

[Meow]

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@Ck_PM wrote:

Hello Community,

We've introduced a new update to our Public Mobile app. This update will enhance the app's aesthetics and usability, ensuring a consistent and improved look throughout.

What to Expect:

• Credit Card Update Needed Banners: Banners display when your credit card needs updating or is coming up for expiry to ensure you can edit your information and avoid any loss of service.

---

All sounds good.

How FAR in advance you will notify customers of a need to update credit card?

Will the same features appear accessing PM through computer - browser?

[Handy1]

@Ck_PM  sounds exciting thanks for the update look forward to the new changes 🙂