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kav2001c
Mayor / Maire

Re: Effective February 15th, changes are happening to Legacy/ Pioneer rate plans

@alanbrenan exactly right (whether you responded for me or MVP)

The carriers are not all evil contrary to popular myth and as I mentioned Public's terms of service are far more generous than what the Wireless Code requires them to be

 

And autopay for a prepaid plan does not change (in any way) your term to a postpaid contract

 

ottawa
Model Citizen / Citoyen Modèle

Re: Effective February 15th, changes are happening to Legacy/ Pioneer rate plans


@kav2001c wrote:

@ottawa  That's bizarre Koodo has tried to clamp down on loophole so hard that even a legit activation (Ottawa) is being given a tough time


To clarify, the Fido offer was for an 819 (Gatineau) number with my Ottawa address, but no way with Koodo or VM. My first smartphone was 3 years 2011-2014 on Telus with a 403 number (because they offered free LD to BC and AB). I walked into Future Shop, signed up with my ON address, told the salesman I wanted an AB number, and he was able to sell me a plan with free LD. I've been told that's no longer possible (specifically for QC plans) without a QC address, except the one Fido exception (and he said it couldn't be 514 with an Ottawa address, only 819). It's unfortunate but I guess it was getting popular.

 

BTW I notice the big data plans ($49/8GB, $?/10GB) disappeared in the past 12 hours from VM. I guess the little price war is pulling back. Still $35/1GB and $45/2GB in QC, and Videotron's offer is still up. Maybe when I'm ready for that in a couple of months, PM will be having a promo too. 🙂

 

=aw

 

ottawa
Model Citizen / Citoyen Modèle

Re: Effective February 15th, changes are happening to Legacy/ Pioneer rate plans


@wetcoaster wrote:


@ottawa

If you "only" need the account active for porting you could change to in-market $20/30day for 250MB data by calling *611.


Thanks very much, I may do that. Or if the timing's right I'll reactivate at $45/1GB and use it for a month (at that point the incremental cost is $25 for 750MB and UL T&T).

 

=aw

ottawa
Model Citizen / Citoyen Modèle

Re: Effective February 15th, changes are happening to Legacy/ Pioneer rate plans

Sorry, bad wording, should be:

 

"free Canada-wide LD to customers in BC and AB".

 

Back then it wasn't common. Bell came out with a similar offer to customers on ON and QC shortly after, but I also wanted the Telus Galaxy SIIx as it was also the TMo version in US (my carrier of choice way back then).

 

=aw

 

MVP
Model Citizen / Citoyen Modèle

Re: Effective February 15th, changes are happening to Legacy/ Pioneer rate plans


@alanbrenan wrote:

@MVP wrote:

@kav2001c wrote:

@srlawren month to month is still a contract (hence the credit check)

On postpaid they are required to give notice (30 days) for price increases and can not make fundemental changes to your plan 

 

On Public no such restrictions (eg they wake up tomorrow and tell us all Public is now a talk & text only carrier! Cat Surprised )

 

Unlikely in the extreme Cat LOL but just for clarity of points

 


@srlawren wrote:

@kav2001c wrote:

 

 

That actually is one of the advantages of going postpaid on Koodo

 


@kav2001c my understanding was that your plan is only price protected on post-paid when you are in a contract.  I can't say for sure but assumed these Koodo deals would be month-to-month?


 


It is actually a curious question. If your plan renewal date is tomorrow, and PM announces a change

(e.g. price increase) to your current plan today, what are your options, and is this all legit and kosher

according to the Wireless Code?

 

Or do they have to announce any change earlier (i.e 30 or x days before)? On one hand, PM is surely prepaid formally, 

on the other hand, autopay option gives it a flair of postpaid. If they automatically charge ur  credit card,

there sure should be some  advance warning for a price change?

 


@MVP wrote:

@kav2001c wrote:

@MVP Public (and most prepay carriers) give 30 days as per internal policies

hey do not want to alienate the install base

 

 

The reason it is not covered by Wireless Code is because you PREPAY for service

Think about it

 

On Postpaid, you use the service THEN they send you a bill. Now imagine if that bill is higher than what you expected. Hence legal requirement of 30 day notice.

 

On Prepay you have no contract. Your renewal date is next week. Public raises rates.

Up to you if you want to pay or not.

 


Everything is simple and unambiguous if there is no AUTOpay involved.

You log in to your account, review what you owe and chose whether to pay or not.

 

With autopay, you are not (but  should be ) also provided with automatic possibility to review what you are gonna pay.

Theoretically, PM can increase the plan price 10-fold any day, and charge you4 credit csrd without notifying you.

Somehow this feels wrong to me... ando contrary to the spirit of wireless code.

 

And to the common sense. When you enrolled your credit card, you agreed to pay the curent price, not a possible increased price.

 

There should be some advance notification mechanism, which should allow you to chose whether to pay or to to go elsewhere?

 


I understand your cautions about the Wireless Code not protecting you, but judging on what I've seen from Public Mobile just because they could do it doesn't mean they ever will. They've given appropriate notice for all changes to people's plans as a courtesy and so they don't overburden the staff team with the amount of complaints.

 

You signing up to Autopay doesn't constitute a change of how the service is provided. It remains prepaid because a day before your auto renewal date you can check the www.publicmobile.ca/plans for any changes for yourself and stop your auto renewal. This option may not be available for postpaid plans and as such is controlled by the Wireless Code. See this excerpt from the Terms of Service:


I agree with you in general, and I’m not suspecting PM of any evil intentions. It is just AUTOpay situation is poorly regulated/protected  for pre-paid, compared with post-paid. E.g. for post-paid, there are always caps on overages, so that even if you have you plan on autopay, you cannot be charged an astronomically large amount. Whereas here, the provider can arbitrarily increase price, and charge ur CC automatically, without any warning to you. Does not sound right.

Again, not suspecting PM in such action, so far they have beed good folks.

 

Perhaps, it is just some aspect to amend the wireless code with 🙂

wetcoaster
Mayor / Maire

Re: Effective February 15th, changes are happening to Legacy/ Pioneer rate plans

I finally got around to putting the chart together.

 

This chart is for information purposes for legacy customers only.

As a community member I've put this together to the best of my knowledge and I believe it to be accurate as of January 18/2018. I'm not responsible for any inaccuracies or any changes in offered in-market plans by Public Mobile. 

Do your own homework before making any decisions.

 

Notes:

* You loose phone support if you switch to an in-market plan with Public Mobile. So, if phone support is important to you, you might be better served by either taking the Koodo offer or looking around for comparable offers by the competition (if you do the later you'll loose any available funds in your account at the time of account transfer).

* Changing to an in-market plan has to be done by calling *611.

* After switching to an in-market plan your account will be eligible for rewards: https://productioncommunity.publicmobile.ca/t5/Rewards/Who-can-earn-Rewards/m-p/426/highlight/true#M...

* Best pricing in the chart is calculated based on a 90 day plan and auto pay and loyalty rewards as per this post:

https://productioncommunity.publicmobile.ca/t5/Pioneers/Rewards-after-changing-grandfathered-plan-to...

* You can earn more rewards by referring people (sorry, referrals before the switch can't be applied retroactively - info in thread linked above) and participating in the community.

* For even more options please spend some time playing with the plan builder.

 

 

 

legacy-inmarket-comparison.jpg

mimmo
Oracle

Re: Effective February 15th, changes are happening to Legacy/ Pioneer rate plans

wow great work @wetcoaster  so much confusion/questions  could have been avoided if a chart like this was posted with the announcement.

loggywd
Good Citizen / Bon Citoyen

Re: Effective February 15th, changes are happening to Legacy/ Pioneer rate plans

Aren't the current plans cheaper or same priced? 

claude1960
Great Citizen / Super Citoyen

Re: Effective February 15th, changes are happening to Legacy/ Pioneer rate plans

@loggywd

 

the current plan doesn't include canada illimited
but I will take quebec illimited, wich is cheaper, and do my canada calls somehow else

Luddite
Oracle

Re: Effective February 15th, changes are happening to Legacy/ Pioneer rate plans


@claude1960 wrote:

@loggywd

 

the current plan doesn't include canada illimited
but I will take quebec illimited, wich is cheaper, and do my canada calls somehow else


@claude1960 The long distance add-on is $15 for 400 minutes, but you must have calling in your plan.

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