cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Public Mobile

Changes to select bonus data and promotions

Hey Community,

 

With the change of seasons, we also have some changes to bonus data and promotions. Last night, as you may have noticed, we discontinued the following promotional plans:

  • $40 for 4.5 GB at 3G speed
  • $45 for 6 GB at 3G speed
  • $50 for 8 GB at 3G speed

 

While these promotions are no longer available, have no fear. For starters, we’ve made the decision to offer something similar to the $50 for 8 GB at 3G speed promotion available in the calculator as $50 for 6 GB + 2 GB BONUS at 3G speed. To check out the other changes, all of which are taking effect today, please check out our plans page at publicmobile.ca/plans  or by selecting plans from the top header of our site. 

 

Have some questions about this change? Check out our FAQs below or post below.

 

-Public Mobile Community Team

 

Spoiler

FAQs

Question

Answer

Will I keep the same plan forever? Will my plan change?

Please refer to our Terms of Service for more information about our plans.

My current plan is one of the promotional plans. At my next payment due date, am I required to select a new plan?

If you would like to continue on your current plan at your payment date, no change is required.

I am currently on one of the promotional plans, and am considering switching to another plan. If I don’t like my new plan can I simply switch back to the promotional plan I was on?

The short answer is no. After changing your plan, you can only change to another in-market plan. For example, this means that, if you’re currently on the $45 for 6 GB at 3G speed plan, then switch to a new plan, you would lose access to the $45 for 6GB at 3G speeds offer.

 

On my next plan renewal date, I chose to switch to one of the following plans:

●     $40 for 4.5 GB at 3G speed

●     $45 for 6 GB at 3G speed

●     $50 for 8 GB at 3G speed

 

Now that these are being removed, what will happen?

If you have setup  a plan change to one of the mentioned promotional plans at your next payment date and choose not to make any changes now, on your next renewal date you will still switch to the selected plan even if the promotion ends before your renewal date occurs.

How do I change my plan? What is the difference between changing my plan immediately and changing my plan on the next renewal date?

When changing your plan, you have 2 options: (1) change your plan immediately or (2) change on your next renewal date. We recommend changing your plan on your next renewal date so your money can go further, but ultimately the choice is yours.

 

To learn more about how to change your plan and other things you should consider when determining which option is best for you, check out our Self-Serve Account Management help article here

 

Oracle

Re: Changes to select bonus data and promotions

@Brooke_C, thanks for the update and it is great to see the 8GB (6+2) is still available for $50.  Is the bonus 2GB a limited time offer?


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *
Town Hero / Héro de la Ville

Re: Changes to select bonus data and promotions

 

Not bad.  The $50 plan is the same.  The $40 plans are a bit more expensive.

 

$40 for 4.5 GB at 3G speed ----> now available for $45 for 4.0 + 1 GB

$45 for 6 GB at 3G speed-----> now available for $45 for 4.0 + 1 GB

$50 for 8 GB at 3G speed (with US calling) ---->  $40 for 6.0 + 2 GB

Good Citizen / Bon Citoyen

Re: Changes to select bonus data and promotions

Smiley HappySmiley IndifferentSmiley MadSmiley SadSmiley SurprisedSmiley Frustrated

 

Those emoticons means everything (I mean for some of people). Smiley Sad:

Mayor / Maire

Re: Changes to select bonus data and promotions


@Brooke_C wrote:

Hey Community,

 

With the change of seasons, we also have some changes to bonus data and promotions. Last night, as you may have noticed, we discontinued the following promotional plans:

  • $40 for 4.5 GB at 3G speed
  • $45 for 6 GB at 3G speed
  • $50 for 8 GB at 3G speed

 

While these promotions are no longer available, have no fear. For starters, we’ve made the decision to offer something similar to the $50 for 8 GB at 3G speed promotion available in the calculator as $50 for 6 GB + 2 GB BONUS at 3G speed. To check out the other changes, all of which are taking effect today, please check out our plans page at publicmobile.ca/plans  or by selecting plans from the top header of our site. 

 

Have some questions about this change? Check out our FAQs below or post below.

 

-Public Mobile Community Team

 

Spoiler

FAQs

Question

Answer

Will I keep the same plan forever? Will my plan change?

Please refer to our Terms of Service for more information about our plans.

My current plan is one of the promotional plans. At my next payment due date, am I required to select a new plan?

If you would like to continue on your current plan at your payment date, no change is required.

I am currently on one of the promotional plans, and am considering switching to another plan. If I don’t like my new plan can I simply switch back to the promotional plan I was on?

The short answer is no. After changing your plan, you can only change to another in-market plan. For example, this means that, if you’re currently on the $45 for 6 GB at 3G speed plan, then switch to a new plan, you would lose access to the $45 for 6GB at 3G speeds offer.

 

On my next plan renewal date, I chose to switch to one of the following plans:

●     $40 for 4.5 GB at 3G speed

●     $45 for 6 GB at 3G speed

●     $50 for 8 GB at 3G speed

 

Now that these are being removed, what will happen?

If you have setup  a plan change to one of the mentioned promotional plans at your next payment date and choose not to make any changes now, on your next renewal date you will still switch to the selected plan even if the promotion ends before your renewal date occurs.

How do I change my plan? What is the difference between changing my plan immediately and changing my plan on the next renewal date?

When changing your plan, you have 2 options: (1) change your plan immediately or (2) change on your next renewal date. We recommend changing your plan on your next renewal date so your money can go further, but ultimately the choice is yours.

 

To learn more about how to change your plan and other things you should consider when determining which option is best for you, check out our Self-Serve Account Management help article here

 


@Brooke_CPlease give the regular users a deal next time, its always "big data" plans, where is the deals on $20-30 even $35 for users without much data needs. This is supposed to be public mobile, "less for less" but its always "more for more" .... "more money for more data"

 

 

Good Citizen / Bon Citoyen

Re: Changes to select bonus data and promotions

I probably should take that note "MORE FOR MORE" - "MORE MONEY FOR MORE DATA" Smiley Very Happy  for right now.

Mayor / Maire

Re: Changes to select bonus data and promotions

@RobertQccan you give an example(s)?

 

currently

  • 25$ talk text only
  • $30 talk text +500mb
  • 35$ talk text +1gb
  • 40$ talk text +2.5gb

 

 

Oracle

Re: Changes to select bonus data and promotions

So the big gig deal is still alive and well but packaged differently.  It would be nice to see a bit of love for the lighter users.

Mayor / Maire

Re: Changes to select bonus data and promotions


@mimmo_L wrote:

@RobertQccan you give an example(s)?

 

currently

  • 25$ talk text only
  • $30 talk text +500mb
  • 35$ talk text +1gb
  • 40$ talk text +2.5gb

 


Those are the standard plans. There's no "deal" here.

As I've said on many occassions, and I think RobertQc is saying as much as well, I'd like to see promos on those offerings. Particularly the $10 plan in my case. But promos in the area of $15-$30. Not these $40-$50 promos of mountains of data that few actually use all of.

 

I said few. Some do. But I gotta imagine most people pay for it and it goes to "waste". They just like having it. And they are of course free to and free to spend their money however they like.

Mayor / Maire

Re: Changes to select bonus data and promotions

@z10user4 I listed the current plans so Robert or someone else could give concrete examples of what they were looking for the lite user.