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Dalia · 06-18-2022

UPDATE:Hi All, thank you for trying to help me investigate this. I have reached out to a CS agent and they have said all the recommendations are things I've already done before reaching out (Turn off Wifi Assist, turn off individual apps, etc etc) bu...

Dalia · 07-28-2019

I am porting my number online and the screen has been loading with the message "Please wait while we process your activation is being processed" for 2 hours now. I read the instructions that this may take up to 3 hours, but should I worry about it ta...

Dalia · 06-26-2022

Wow some of these were actually helpful. I checked all and they were already off, but I didn't even know to check them. Thank you!

Dalia · 06-26-2022

Interesting, what settings could be stopping my data? I can't seem to find them. I have an iPhone 6s.

Dalia · 06-19-2022

UPDATEHi All, thank you for trying to help me investigate this. I have reached out to a CS agent and they have said all the recommendations are things I've already done before reaching out (Turn off Wifi Assist, turn off individual apps, etc etc) but...

Dalia · 06-19-2022

The My Data page shows that I have only used 14mbs (screenshot taken yesterday AFTER I created this forum post):

Dalia · 06-18-2022

Thank you, Mr Spock. Unfortunately, my data does actually cut off at the 100% text that quickly follows and I'm unable to use data for the rest of the month. This has been happening since January.

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