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JC29 · 10-23-2019

I have a credit card on file for autopay and I also have credits when I paid in advance (long story)My question is, if I take out the credit card on file, will it deduct payment from my available credits?The reason I ask this is that I want to suspen...

JC29 · 07-02-2019

Hi there,New to Public Mobile here but have been lurking for awhile and decided to take the plunge. My problem is two-fold. First of all, my international outgoing texts are not being received abroad. As I understand, as long as I am situated in C...

JC29 · 01-07-2021

What plan is that? Is it a current plan or a grandfathered one? If it is a currently offered plan, I don't see why that would be a problem. Now if your plan was an old one that is not offered anymore, you might lose that plan. But you should be s...

JC29 · 01-07-2021

One of my family members had the same problem. Make sure you have your iphone account backed up. What I did was that I rebooted the phone from brand new condition and started from scratch (new iphone conditon) to fix that problem

JC29 · 01-07-2021

Tell your contacts to add +1 to your number. That solved my problem regarding that as I don't know why some numbers can't send messages to me without that "+1" suffixed to my number in their address book

JC29 · 01-07-2021

Because of the holidays, deliveries have been delayed significantly for all. You should wait at least another week maybe? Most of my online orders didn't arrive on time for the holidays either ... 

JC29 · 01-07-2021

Did you change your number and lost the reward? Maybe what happened was that upon the activation of your new number, your old number was used as a referral and then when your old number deactivated, you lost that certain referral. If you still have...

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Autopay questions if I have a card on file and credits too

Incorrect text useage count

Re: Plan didn't auto renew and can't log in to self serve to make a manual payment

Re: Help lol

Re: Not receiving texts from certain contacts

Re: Sim not received

Re: I changed my number, and lost my refer a friend reward?