I changed my plan scheduled at renewal and credit card was charged the full $35 not getting any rewards. Chat with Simon got me no where. Why didn’t I get my rewards?
I have not used any LD minutes and have unlimited Canada wide calling but can’t make a LD call. Get message sorry, all my minutes used, to purchase more minutes dial *611 or go to website to buy more. This has never happened before!
No, I did not switch. Payment went through. Text saying payment due coming as usual. No text saying thanks for payment. Text overnight says rewards have been applied. My account shows the rewards for next payment.
