I asked support about losing the addons after a switch but their reply and that of people that already switched seems to differ. What is the official stance?
@ApatheticFloW I completely understand your frustration I was a long time legacy client like yourself and moved providers after years of public raising rates for us based on a call centre that is jointly operated with koodo. Since they basically f'e...
@alex_md If youd like I can forward you the email I received from Koodo when I made a CCTS complaint as well as the Koodo employee name and ID. Further I can forward you the name and direct line to the Telus level 2 or 3 tech support that assisted m...