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Yosh

I just transferred back to PM from Telus. I received a welcome email from PM and I replied SMS from Telus to verify the transfer (and received a confirmation email for the cancellation too). However, my line has been showing SOS and I have no phone s...

Yosh · 02-20-2026

I am currently with PM, but am thinking of temporary moving to Telus because of the international trip (I would like to keep my Canadian number while I am travelling). When I return to Canada in five months, I would like to move back to PM with the c...

Yosh

Thank you. Primary is PM as well. Maybe it’s the old one from before I moved to Telus for a few months. Telus one is still there too, but it’s turned off (and Primary is currently turned off too). They are all eSIMs.Thank you so much for your help. I...

Yosh

Hello again. No response from CS agent. But I was trying to do different things and saw “Secondary” on my SIMs list and showed it was PM. So I chose that and I suddenly have a phone connected… (it did not work while I chose PM under “Primary”. Do you...

Yosh

Thank you so much for your reply and advice. I did all of that and it is still not working (showing SOS). I sent a message to CS Agent. Thank you again for your help!

Yosh · 02-20-2026

Thank you! Sorry, the way I wrote was confusing. When I move back to PM on my return to Canada, I will cancel Telus. But I want to keep the same number I currently have with PM after moving it once to Telus. From your advice, it sounds like this is p...

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Transferred from Telus and now showing SOS

How to move back to PM and keep the same number

Re: Transferred from Telus and now showing SOS

Re: Transferred from Telus and now showing SOS

Re: Transferred from Telus and now showing SOS

Re: How to move back to PM and keep the same number