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ksmith
Good Citizen / Bon Citoyen
since ‎08-05-2018
‎07-13-2022

User Statistics

  • 9 Posts
  • 0 Solutions
  • 5 Bravos Given
  • 6 Bravos Received

User Activity

Loyalty/Pre-Authorized Rewards Missing

07-13-2022
My profile is showing $0 for loyalty and pre-authorized rewards.  I had $3 per month loyalty and $2 per month pre-authorized.  I did not sign up for the new Rewards program offered earlier this year so I could maintain my existing deductions.  Were t...

Incomplete Port

08-07-2018
I came over from Fido 2 days ago.  Immediately I could send texts to any network and make outgoing calls but all incoming texts and calls are still going to Fido.  I contacted Fido Sunday night and Monday morning and both times they said they saw the...

Incoming Calls Not Working

08-05-2018
Today I moved from Fido, about an hour ago.  Inbound and Outbound text messages are working as are calls out.  Incoming calls are going straight to voicemail (my old Fido VM I believe) as I have no messages in my inbox.  In the Usage on my profile I ...

Voicemail

08-05-2018
I just moved to Public from Fido.  When I pressed and held 1 on my phone (Samsung Galaxy S8) to access VM it asked for a VM #.  I entered my phone #.  Now when I press and hold 1 it takes me to my voicemail message not my voicemail box. How do I corr...

Voicemail

08-05-2018
I just switched to Public Mobile. When I pressed and held 1 to access my voicemail my phone asked for a VM #.  I entered my telephone # but now whenever I press and hold 1 it takes me to my VM message - like I was calling my # not my personal voicema...
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