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I'm having issues with my iPhone freezing video when recording. iPhone 12 mini. Troubleshooting has been challenging and I'm just wanting to wipe my phone and start over.  With a physical SIM, I can do this.  But what about an eSim?  If I reset the p...

When signing up online, I was told by chat that I could go to a Telus/Koodo store to get a voucher to pay for the first month of the plan. I did that, and am now signing up but only see that I can add in my credit card for payment. There's nowhere fo...

I tried submitting a support message a few days ago and haven't hear back.When I log in, I see a page that says LET’S COMPLETE YOUR ACTIVATION.Resume Activation   |   Go to Login PageWhen I click on "Resume Activation" it redirects me to a screen whi...