Hello, back in August I redeemed 15 points for what was allegedly a $20 bill credit as shown in redemption activity below.However in my payment history I was only provided $15 credit and was charged over $5 for the difference.
Hello,I purchased this add-on back in October 2024, I used a few minutes of it and still had most of it left but when I signed in today in my profile I no longer see it showing or its remaining balance.
Hello, I'm trying to change my plan for the $34 one but it's not applying my legacy rewards of $6 on to the first charge. It's still showing as $34 charge with tax coming to $39 and saying to pay that now.
Hello, I'm currently on the $15/month plan with $6 in rewards. If I change to the $34/month plan will my rewards stay with it? And if I change back to the $15/month plan later on will my rewards also stay?
For immediate plan change, what do you mean by rewards being "added" a day or two later? So if I pay $39 now, a day or two later I will get a credit of $6 (my current legacy rewards amount) that can be used for my next bill?
I don't want it to just show up on my profile, I want to have the legacy rewards applied to my initial charge if I apply the change immediately. This is not possible?
Okay and I should be able to go back to the $15/month plan if say I try out the $34/month plan for a month or so? Also will any unused data from the $34 plan be rolled over to the new plan?
