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EdSA821

I've just returned to Canada from my 5-day stay in Pennsylvania. The whole time my roaming add-on did not work. Can I get a refund? Thanks!

EdSA821

Thank you. I hope support responds.

EdSA821

The add-on is reflected on my account; and yes, I know how roaming works. I used it before, but this time it did not work.

EdSA821

I went there first, but the options were not helpful. Bot thinks I'm having a problem now. I kept repeating DID NOT work, but the past tense did not compute.

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Roaming add-on did not work in Pennsylvania.

Re: Roaming add-on did not work in Pennsylvania.

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Re: Roaming add-on did not work in Pennsylvania.