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Mots · 12-10-2023

So my husband is being locked out of his account so I created this user account to help him. But the agent replied that he needs to create a user account to send a private message. how to create a user account without log into your account? Can you c...

Mots · 12-10-2023

I lost my SIM card while traveling and my email associated with my account is been blocked. So I can’t login to unsubscribe or to activate my new SIM card. please advice what to do.thank you!mots

Mots · 12-18-2023

Thank you all for your support and assistance! The issue was resolved and life is back to normal. I’d like to express our sincere gratitude to you all for the help you offered. We want to wish all a Merry Christmas and a wonderful holiday season!

Mots · 12-10-2023

Could you put this in my husband’s message in the community please? He is MauG

Mots · 12-10-2023

Hi Handy1, it’s after we provided all the information the agent asked for that they found out I’m not the account holder. The account holder has to register as a user. He did just now and he is waiting for the link to send private message. thank you ...

Mots · 12-10-2023

Thank you very Handy1! I’ve followed your link to message the agent. Fingers crossed

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