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e1231 · 12-04-2023

Does Public Mobile actually have a customer support team? I sent in a ticket on Wednesday last week and have yet to receive a response. I get that there is a higher volume of support tickets than usual, but I subscribed to the service on November 19,...

e1231 · 11-28-2023

Hello,I am a new subscriber to Public Mobile and during the subscription process I chose the e-SIM option. I checked if my phone was compatible with e-SIM before subscribing, and it said that it was. When I paid for the subscription and proceeded wit...

e1231 · 12-05-2023

I already purchased a physical Public Mobile SIM card, as indicated in my previous replies.

e1231 · 12-05-2023

It is a Samsung S20 5G. I've already done a Google search and found other PM community posts mentioning the same issue. The Canadian S20 5G firmware does not have SIM manager, the only way to use eSIM is to flash with the "US firmware" but that is no...

e1231 · 12-05-2023

I sent them additional messages, and no one is responding to me.

e1231 · 12-05-2023

The Issue is that I subscribed to the service and chose to use an eSIM after having verified through the site that it was supposedly compatible. Upon trying to activate my phone through the app, I was told that it was not eSIM compatible. I have sinc...

e1231 · 12-05-2023

Yes I have been checking my inbox every day for a reply and nothing

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Two Weeks In Can't Activate My Phone

How to complete activation with SIM instead of e-SIM

Re: THE WORST SERVICE IN CANADA - BIGGEST MISTAKE

Re: THE WORST SERVICE IN CANADA - BIGGEST MISTAKE

Re: THE WORST SERVICE IN CANADA - BIGGEST MISTAKE

Re: THE WORST SERVICE IN CANADA - BIGGEST MISTAKE

Re: THE WORST SERVICE IN CANADA - BIGGEST MISTAKE