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Godzillaz
Great Citizen / Super Citoyen
since ‎11-26-2023
yesterday

User Statistics

  • 51 Posts
  • 0 Solutions
  • 34 Bravos Given
  • 64 Bravos Received

User Activity

Porting + Eversafe

yesterday
So what exactly is the workaround now for Porting with Eversafe?Account has temporary numberPort in new numberOnce port initiated Eversafe no longer works (since send / receive text can no longer work) 

ESIM Issues

01-12-2026
So after jumping through hoops like a trained seal (this is now the 4th time the system has billed me for the "free" ESIM swap for hardware upgrades; website claims its $0 but it NEVER is... even when new ESIMs were promo for $0 they still charge for...

Plan Changes

12-24-2024
So anyone else get them to do plan change via private messages to customer service?For some reason some of my online accounts are eligible for the Black Friday offer and others are notIs it a website bug or other issues (and its really weird the NEWE...

ESIM Charges

12-10-2024
Has anyone ever managed to get the free ESIM? Website (under help) clearly says replace ESIM is a $0 charge for existing clients but for some reason they billed me the $5 for itAlready emails the customer service just wondering if this is another bug...

Billing + CS Issues

12-10-2024
Another complaint; why is customer service in general on Public just so unhelpful?My bill date is Jan 1stThey owe me an account credit so I sent them a PM to credit accountCS agent writes back that its not close enough to my bill date yet (I mean rea...
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