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clayt1 · 11-05-2023

I'm in Ontario. Just changed plan on renewal. Went to Payments and it showed this for upcoming payment. Why is it showing Quebec when the plan is Canada Wide? Subscribed Plan$34 for Unlimited Quebec minutes + 20GB data at 4G speed

clayt1 · 11-07-2023

My offer says nothing about new activations or Quebec only. My CS says it's a typo and will be corrected in the next few days

clayt1 · 11-05-2023

Heard back from CS and was informed it's a typo and they sent a memo to the powers that be to fix the error. So hopefully soon it will be corrected.

clayt1 · 11-05-2023

I'm not laying blame on the CS. They don't know why it's happening. We'll see what happens tomorrow i guess.

clayt1 · 11-05-2023

I'm dealing with a CS and it's not going anywhere fast. Hoping to get some kind of resolution. It's pretty obvious it's a PM issue.

clayt1 · 11-05-2023

When is your plan renewing? And if it has is everything good to go canada wide?

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