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Serious question. I’m chatting with a CS agent and they keep repeating the same thing. Very bot like scripted responses. Doesn’t answer my questions.  Just repeats the same useless information each time.  Anyone else have the same experience? Starts ...

I read the following. Does this mean that I can opt out of the new program and keep my existing discounts without getting any new rewards as of May 1st 2024? If so, how do I go about this?“Please note: if you remain on the old Rewards program you wil...