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AngryCustomer2 · 09-23-2025

At https://myrewards.publicmobile.ca/en/how-it-works it says "Generally, data and minutes add-ons will remain on your account until fully used". At https://www.publicmobile.ca/en/get-help/articles/data-add-ons it says "Data add-ons are valid for 30 d...

AngryCustomer2 · 07-08-2024

Hello people!Has anyone gotten help from a genuinely human CS_Agent? Today I spent hours trying to get answers only to finally realize they can only give canned responses - almost no recognition of the content of my messages.I don't think this was al...

AngryCustomer2 · 09-25-2025

I hear your pain! Me too! Sadly, it appears that CRTC protections don't cover this kind of slow strangulation:https://crtc.gc.ca/eng/phone/mobile/code.htmAnd, given the increasing monopolization of the mobile market, we don't have much choice.https:/...

AngryCustomer2 · 09-24-2025

Thanks for the clarification, which makes sense, given that it effectively raises prices indirectly. It would be nice if PM updated their webpages from 4 years ago! I'm glad I got my add-ons when I did because I'm still using them - it was a great de...

AngryCustomer2 · 07-08-2024

If self solutions are not allowed, how does one indicate a solution (explanation, follow-up) to one's own problem? I appreciate your response, but it was incomplete - CS_Agents clearly are relying heavily on automation (several replies I got from the...

AngryCustomer2 · 07-08-2024

It took repeated nagging but eventually I got an honest response. The CS_Agent polite PR was very inefficient and infuriating, like talking to a machine. The Replies I got here were much better - thank you!

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