Community

And again, many thanks for all your kind, thoughtful, and quick response.

Got a response from CS. My account is gone as are my loyalty rewards. That's the thanks I get for being a loyal customer for years! The community here is very kind to help, but the corporate company sucks that they won't make an exception for a years...

Mainly I care for the rewards associated with the account, I have had the account many years. If I lose the rewards, I could care less about the phone number.

I have msg'd support, have not received any response yet.

Thank you to everyone who has taken time to respond. You are kind and courteous to take the time and effort to help me. It really sucks that I lost my account with all the rewards. I guess life has to go on.