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nick3768653 · 05-05-2025

Hello. I have seen similar threads, but the answer is not clear.I want to activate a new account from USA with the unlimited roaming package. Is this possible? I have a Canadian billing address, Canadian credit card, but right now I'm in USA.I unders...

nick3768653 · 08-04-2023

@CS_Agent hello, i cannot sign in to my account. it has been 90 days today. i want to login to renew my account and now i think my account expired. can you please help?

nick3768653 · 08-04-2023

And again, many thanks for all your kind, thoughtful, and quick response.

nick3768653 · 08-04-2023

Got a response from CS. My account is gone as are my loyalty rewards. That's the thanks I get for being a loyal customer for years! The community here is very kind to help, but the corporate company sucks that they won't make an exception for a years...

nick3768653 · 08-04-2023

Mainly I care for the rewards associated with the account, I have had the account many years. If I lose the rewards, I could care less about the phone number.

nick3768653 · 08-04-2023

I have msg'd support, have not received any response yet.

nick3768653 · 08-04-2023

Thank you to everyone who has taken time to respond. You are kind and courteous to take the time and effort to help me. It really sucks that I lost my account with all the rewards. I guess life has to go on.

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Activating new account from USA

account expired? cannot renew my account

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