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SC123 · 01-04-2025

I understand PM agents are busy with the influx the new account recently added.\I've recently sent in two tickets to change a plan that I'm not able to do on my end. Sadly I don't have confirmation of the ticket numbers as I haven't been emailed them...

SC123 · 11-24-2023

HelloCurrently on the $35 15gb plan and would like to switch to the 20gb plan if possible.Currently on the old point system and have a 10% rate plan reward.Just wondering if they would carry over?

SC123 · 07-23-2023

I purchased 200mb recently and realized I had to reboot to activate. But afterwards I purchased 1gb and it didn't take. I rebooted my phone and check if I had set a data limit set(which wasn't the case). I've 100% had points redeemed as per an email ...

SC123 · 01-05-2025

I never PM'd the agent directly. Sorry for the trouble guys. I rarely do it so totally forgot that was an option.

SC123 · 01-04-2025

Yup no response. I think it's been 4-5 days at this point.

SC123 · 01-04-2025

funny enough I'm missing the envelope at the top

SC123 · 01-04-2025

Honestly I know this has passed but most likely this sim card is lost at this point. I just purchased mine from Amazon and it arrived in a day or two last week.

SC123 · 11-24-2023

Yup shown below

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Two tickets submitted with no email confirmation or response

Switch 15gb 5G to 20gb 5G Keep old points system?

Add on Data not working

Re: Two tickets submitted with no email confirmation or response

Re: Two tickets submitted with no email confirmation or response

Re: Two tickets submitted with no email confirmation or response

Re: Ticket number update

Re: Switch 15gb 5G to 20gb 5G Keep old points system?