Community

Ella_w

Hi,I'm travelling in Mexico right now, and so I've got my data turned off and paused my subscription (it will expire in the first week of Jan), I'll then resubscribe once I'm back in Canada.Despite my data turned off, I am getting text messages! I do...

Ella_w · 03-10-2025

I'm travelling internationally (Europe) for shorter than 90 days this spring. I understand from other posts here that I can pause autopay for this period so that my plan isn't charging me while I'm not using it. Great! Unfortunately for me, I leave t...

Ella_w · 09-13-2023

I currently am a PM subscriber using an eSIM as well as subscribed to another service using a SIM. I don't need the two numbers/accounts anymore, so I want to bring over my old number from the other service to PM, and 'cancel' my current PM number to...

Ella_w · 07-11-2023

I'm having trouble setting up my voicemail. When I call, it asks for a mailbox number. I don't know what this is, I've tried my phone number already. After a few random tries the voicemail hangs up on me. I know i've been receiving voicemails and I c...

Ella_w · 07-07-2023

How long should I wait before I know porting my number has worked? Currently I have answered my old provider's confirmation text, but I haven't heard anything back, and I know that that eSIM is still the one with access to the phone #. Should I expec...

Ella_w

Thanks everyone!

Ella_w · 03-24-2025

I thought that you can't use whatsapp without an active phone number, and my understanding is that when I suspend my PM phone plan (let's say, starting March 27th), that number will not be active until I reactivate it. Or does whatsapp work without a...

Ella_w · 03-24-2025

Thank you for your help everyone. I guess I will have to pause the plan after March 27th, it will be a hassle to not have call and text for those 3 days as I'll be in an area with not much public wifi. I plan to get a local sim with EU number when I'...

Ella_w · 10-18-2023

Thank you for the help. That does seem the most direct and easy way about this. My subscription cycle for my current PM number (the one I don't want to keep) will end about two weeks before the one for my other number, for which I've been using up th...

Ella_w · 07-12-2023

That did the trick! Thank you!

Community

User Statistics

User Activity

Data turned off, still receiving texts internationally?

Adding on a few days to paused subscription?

Bringing over old number to existing PM account

Mailbox number?

Transferring number - confirmation that it worked?

Re: Data turned off, still receiving texts internationally?

Re: Adding on a few days to paused subscription?

Re: Adding on a few days to paused subscription?

Re: Bringing over old number to existing PM account

Re: Mailbox number?