Does anyone know if there was a problem awarding the 10% reward points for January 2024? I have received these monthly awards for the last 12 months, but they stopped in January?
I only receive a single bar anywhere in my home. Every call that comes in is dropped. I can’t make any outgoing calls as the line drops after the dial.This poor reception makes the plan useless
I think you nailed it. One reward was called “Points Back” and the other was a “10% rewards points” which has now ended. I received the “Points Back” in January which looks like 5%. Thanks for the clarification.
Thanks, makes sense on the one year promotion. So in January I received a “points back” reward ( same as what I have been receiving in other months) but no 5%?
Yes, with 4G lite same poor signal, needs to stay on 3G for any kind of decent reception. I have messaged Tech Support. I guess my option is stop paying for a 4G plan and downgrade to 3G as that is all I am able to use?
Thanks Town Hero. I had the setting as 5G auto. Switched to 3G and now have 3 bars vs 1 bar previously. Unfortunately I guess I need to keep the phone on 3G now even though all the carriers are touting internet improvements with their 5G?
