I was successful in updating my card information. However, my husband just received a text saying the card associated with his number will expire in 7 days. My card pays for both numbers. How do I verify that I have updated his info.
Thank you hTideGnow, Chalupa_Batman, and the Sterlinger for your help. The problem was not Public Mobile's system. I thought I had activated my cc; however, that hadn't happened. All is good now. I have updated my cc information successfully.
I just attempted to update my cc info twice. Still get the failed message. I'm going to log another ticket and request someone phone me . FYI I have the email me when someone replies box checked. Not received an email yet.
Thank you. I noticed that the postal code defaults to the correct way to write it. When I signed up I ran it all together. I have updated my address in my profile. I will try again tomorrow. If this continues how will I get my card updated?
