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Hi all,I helped my mom subscribe to one of the new activation promos, and paid for the plan already + selected the ship SIM card to home option.I received an email confirming the subscription payment, but where do I find the tracking number or order ...

Do legacy loyalty members NOT get the 10 pt bonus per year of service for loyalty?

When the $34/m 50GB CAN-US plan was made available to existing subscribers at the end of Feb or early March (cant remember which), I selected to opt in at my next billing cycle.My next billing cycle commences in a few days, so I figured I'd log in to...

Hello, Today is my scheduled plan change (converted from 90d to the 30d plan, which I scheduled two months ago).However I randomly got charged an "automatic top up" fee?What is this? I did not purchase any add-ons and have had auto pay on my account ...

Within the past year, each time I've hit "change on renewal", several weeks later, if I log in to check if that scheduled plan change is still expected, it's always gone!What gives?I'm on a 90d sub, which expires in January. I've requested the $34/m ...